Ag Communications One to One Communication
Communicating with one other person
One to One Communication Face to Face Conversations Telephone Calls Interviews
Verbal Aspects Conversation- talking about various matters of interest to both parties, these are usually not planned or rehearsed beforehand
Conversation
How to Improve Conversation 1. Send and Receive Message Accurately- always give careful thought to what you say, make sure it is in words your receiver will understand, rephrase if your listener doesn’t get your drift, and always listen effectively
How to Improve Conversation 2. Be Courteous- take turns, don’t interrupt to insert your own ideas, avoid verbally attacking someone when you disagree with what they are saying, and always try to remain open minded
How to Improve Conversation 3. Be able to Speak on a Number of topics- try to develop a variety of interests, don’t jump from one topic to another without transition, be sure to allow the other person in the conversation to speak about their interests as well
How to Improve Conversation 4. Learn to Enjoy Conversation- always try to speak with enthusiasm and dynamics and attempt to make the conversation enjoyable for everyone. Conversation is one of life’s most pleasant means of teaching and learning
Non Verbal Aspects 1. Kinesics- Use of Body Motion; eye contact, facial expressions, length of time you maintain eye contact
Non Verbal Aspects Understanding non-verbal aspects is essential because over 50% of a messages impact comes from body language 7%- Verbal (Words) 38%- Vocal (Volume, Pitch, Tone, etc.) 55%- Body Language (Kinesics & Proxemics)
Kinesics A.Eye Contact- authority demands eye contact, not making eye contact can give a negative impression- lying, lack of respect, lack of focus etc. 1. Avoid Extremes- avoid making too much or too little eye contact
Kinesics B. Facial Expressions- show interest, anger, disappointment, fear, sadness, etc.
Facial Expression Awareness- be aware of your facial expressions during conversation, they convey your mood
Kinesics C. Arm- Hand Movement – describe, locate, symbolize and explain Avoid extremes- lack of movement suggests disinterest, too much movement can be distracting- be natural
Non Verbal Aspects 2.Proxemics- Using space, avoid invading personal space a.Friends and Family- allow closeness,most allow touch, hugs etc.
Proxemics General Spatial Comfort Zone Intimate- (0-18”) Personal- (1.5’-4’) Social- (4’-12’) Public- (12’-20’)
Proxemics b.Acquaintances- Being too close may cause discomfort- you may put up barriers
Non Verbal Aspects 3.Time- amounts of time spent tell us much More time means more important
Time Allowing many interruptions signals feelings of unimportance
Non Verbal Aspects 4. Appearance- neatness and being well groomed- smell good, clothing is clean and neat, hair is brushed and styled
Appearance You can’t get a first impression back- we can control cleanliness and neatness- we may have to overcome impressions about height, weight, or other stereotypes
Non Verbal Aspects 5.Paralanguage- use of rate, tone, etc.: voice- can convey messages about mood or attitude
Paralanguage 1. Vocalized Pauses- overuse can send negative messages- lying or stupidity
What Messages are YOU Sending? Are you aware of : Your expressions? Your cleanliness? Your tone? Your proxemity? Your timing Words and meanings behind them?