Simplifying Cloud Connectivity for Your Clients Presenter: Tom SharkeyTom Sharkey December 8,

Connectivity Made Simple | Page 2 Today Globalization for businesses and consumers is a reality. Customer needs increasingly shaped by shift in cloud applications and computing resources Increase in bandwidth intensive applications among multiple sites and the mobility of users Pressure to do more with less

Connectivity Made Simple | Page 3 The Cloud Application Marketplace A Growing Opportunity o Significant worldwide growth in demand for public, private and hybrid cloud services Growth continues to explode in all cloud applications and deployment types o Increasing needs for reliable connectivity with reduced technical and administrative complexity Single sign-on portal and up/down scaling of resources are must haves o Faster service activation cycles o Competitive cost

Connectivity Made Simple | Page 4 Cloud Application Owners and Network Service Providers have become interdependent. The quality of the customer experience does not rely on just the application or the network – it’s both.

Connectivity Made Simple | Page 5 Cloud Application Ecosystem Networks Data Centers Applications Enterprises Enterprises Networks Applications Datacenters Directly connect via Ethernet to popular public clouds, laying the foundation for a hybrid cloud Build a less-complex, lower-cost service delivery environment Maximize performance and reduce costs of providing cloud applications to your business customers Boosts network and cloud application Quality of Experience Solve complex market challenges by meeting growing customer demand for network connectivity, while empowering consumption of cloud applications

Connectivity Made Simple | Page 6 Cloud Applications Network Requirements 1 = Basic Cloud Applications Download Speed up to.75 mbps Upload Speed up to.25 mbps Latency above 140 ms 2 = Intermediate Cloud Applications Download Speed up to mbps Upload Speed up to mbps Latency above ms 3 = Advanced Cloud Applications Download higher than 2.5 mbps Upload Speed higher than.75 mbps Latency less than 50 ms

Connectivity Made Simple | Page Million Commercial Addresses Data Centers and Carrier Hotels In a fragmented & complex market, where no one service provider owns network everywhere, how do we solve for connectivity? Last Mile Connectivity Businesses require secure, reliable, cost effective connectivity to data, application or cloud provider in data centers Differing service delivery leads to wide variation of quality in customer experience Lack of transparency into network assets, service technologies, and pricing 68% of network cost 82% of downtime 99% of complexity 2,584 Last Mile Providers in the US The Connectivity Challenge

Connectivity Made Simple | Page 8 Cloud application providers require secure, reliable, cost-effective connectivity to Business Customers.

Connectivity Made Simple | Page 9 What if you could… What if you could: o Leverage a single, fully redundant connection to securely connect your Cloud Application to business customers o Reduce the time needed to install o Improve resiliency o Gain a single point of connection and execution for the design, price, order, delivery and management As well as: o Reduce the cost o Optimize customer experience o Know your network configuration o Reduce administrative support o Augment your Cloud Application ecosystem o Gain end-to-end network performance transparency

Connectivity Made Simple | Page 10 The One Marketplace Platform Automation Efficient and Cost Effective Suite of applications to design, price, order, deliver, and manage connectivity Aggregation Ubiquitous Reach 4,513 interconnects deliver coverage to 98% of US market connecting to 9.6M business addresses Information Market Visibility The leading knowledge- base for fiber routes, pricing, performance data, availability, and service intervals

Connectivity Made Simple | Page Physical network diversity is critical in ensuring uptime for real-time applications –The most common reason for network unavailability is link failure to the business customer The biggest challenge standing between an Application Service Provider and its customers is the network. –Delays in receiving validated quotes and dissimilar communication methods between providers drive delays in installation intervals Lack of uniform quality of customer experience –Differences in Service Level Agreement and operational processes between multiple suppliers leads to unpredictability in customer experience Simplifying Cloud Application Connectivity

Connectivity Made Simple | Page 12 Use Case: Healthcare Application Service Provider Customer: Electronic health record SaaS provider for hospitals, clinics, and private practices Business Challenge: Network diversity, security of data over internet, and installation intervals create long engineering cycles and reduce revenue recognition Value Realized with Global Capacity One Marketplace platform: o Access to largest concentration of metro networks from aggregation points allowed for greater diversity in service deployments o Secure, dedicated network dramatically reduced latency and engineering cycles o Access to real time competitive pricing to millions of potential customer locations o Improved visibility into network supporting applications and proactive identification of troubles reduced MTTR o Over 20% reduction in install intervals resulted in rapid revenue acceleration

Connectivity Made Simple | Page 13 Cloud Connectivity Made Simple and Secure Internet Connectivity to the Cloud Direct Ethernet Connectivity to the Cloud Simple, scalable, quicker to market Normalize last mile delivery with local PoPs for proximity and scale Secure connections and predictable performance Globally consistent implementation Single marketplace portal and robust API in support of Cloud Application ecosystem to design price and order in real-time Varying complexity, performance and security Provisioning: different process for each cloud Security vulnerabilities Data Governance and Regulatory Compliance challenges Performance challenges Network requires different implementation for each cloud Enterprises Cloud Application Providers Internet Access Enterprises Cloud Application Providers Direct Ethernet Access

Connectivity Made Simple | Page 14 Direct Connectivity Cloud Application Provider One MarketplaceEnterprise Customers Expertise in computing storage and routing Marketplace of networks; 250 interconnected service providers; Automated efficient application suite; Benchmarks over 50 million price points Connectivity to 9.6 million commercial addresses in US; 40 million Globally

Connectivity Made Simple | Page 15 Who is Global Capacity? Global Capacity is the leading Connectivity-as-a-Service company committed to simplifying how businesses connect to where they need to go. Robust digital network marketplace platform: o Services over 22,000 customers o Ubiquitous coverage from 41 core Points of Presence, 86 local aggregation PoPs and 2,007 Central Offices o Processes over 100,000 price quotes / day, representing over $9 billion annualized network spend o Automated pricing for over 19,000 unique rates from 444 carriers in 75 countries o Maintains location data for more than 37 million validated sites in 192 countries o Connectivity to over 9.6 million U.S. commercial and 40 million International addresses o Proactively monitors and manages over 205,000 circuits for faults and performance Award winning marketplace of networks

Thank you Tom Tom

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