Essential Standard 2.00 Understand the nature of business. 1

Objective 2.04 Understand applications and issues of technology. 2

Topics Businesses use of technology Concerns of using technology 3

Businesses use of technology 4

Applications of Technology by Businesses What are computer networks? Examples of computer networks: –Internet Public network used most often for: ing Accessing the World Wide Web (WWW) –Intranet Private network, primarily used to share information 5

Applications of Technology by Businesses continued What is artificial intelligence (AI)? –Example: voice recognition software How do expert systems help people? –Example: Automotive parts electronic catalogue Why is Computer- aided design (CAD) used? –Example: Design for a camera 6

Applications of Technology by Businesses continued What is involved in E-commerce? Most common activities of E-Commerce: –Providing product information –Promoting a company –Selling online –Conducting market research –Making payments –Obtaining parts and supplies –Tracking shipments 7

Applications of Technology by Businesses continued Four basic models for E-commerce: –B2C: Business-to-Consumer Example: Lands’ End.com selling swimwear to expecting mothers –B2B: Business-to-Business Example: Staples.com ships office supplies to local hospitals –C2B: Consumer-to-Business Example: Customers completing on-line surveys in order to provide feedback to Dunkin’ Donuts –C2C: Consumer-to-Consumer Example: Customer buying electronics from other customers through eBay.com 8

Applications of Technology by Businesses continued What is a Management Information System (MIS)? Four main components of a MIS: –Gathering data –Analyzing data –Storing data –Reporting results 9

Applications of Technology by Businesses continued Categories of information obtain from MIS: –Financial –Production and inventory –Marketing and sales –Human resources 10

Applications of Technology by Businesses continued What is involved in robotics activities? What happened during telecommuting activities? 11

Concerns of using technology 12

Concerns of Using Technology Employment Trends Shift in duties and skills needed in the workplace. Companies have to retrain displaced workers. Computer literacy is vital. It is the ability to enter, store, process, and retrieve information. 13

Concerns of Using Technology continued Computer Crimes A computer virus is a hidden program code in a system that can do damage to software or stored data. –How many people have encountered a computer virus? –Will someone tell how they removed the virus? 14

Concerns of Using Technology continued How many people have access to software that has been copied to a CD by a personal contact? Did that person commit an act of piracy? Piracy is stealing or illegally copying software packages or information. 15

Concerns of Using Technology continued Health Concerns Eyestrain and vision problems Muscle tension and nerve damage Carpal tunnel syndrome 16

Privacy Concerns –Dishonest people have access to customer records. –Companies have changed which employees as well as other people that may have access to customer records. Concerns of Using Technology continued 17