Communication and conflict

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Presentation transcript:

Communication and conflict Chapter 9 Review Communication and conflict

Conflict and communication What is an example of an image conflict? Value conflict? Relational conflict? What is an example of symmetrical escalation? What is Pursuit-Withdrawal On the explanatory process model, what is the difference between proximal outcomes and distal outcomes? What are the four parts of the four part model for understanding conflict?

Chapter 10 lecture/recap Close relationships Chapter 10 lecture/recap

Relationships and Interpersonal communication How are they related? Communication Indicates close relationships Develops close relationships Interpersonal relationship same as interpersonal communication?

Types of relationships Role relationships vs. Close Relationships Close relationships = unique communication patterns: Can the two overlap?

DEFINING/Framing close relationships Cultural Performances Cognitive Constructs Relational scripts Basic vs. Complex constructs Linguistic Constructs Labeling Gender Culture Relational culture Application Paper #2 Examples: http://www.youtube.com/watch?v=XFpVrkcJc0k&feature=fvst Remember Meredith and Cristina? http://www.youtube.com/watch?v=Sa9wfqYyw7U

Types of relationships Romantic relationships Families Defining family What’s your definition? Family stories Example: The Cosby Show https://www.youtube.com/watch?v=YWXjwTRh0rg What does the clip say about their relational culture? Rituals (everyday interactions, traditions, or celebrations)

Communicating in close relationships Systems Theory Dialectics Theory Social Exchanges Theories Stage Models

Systems Theory Relationships as living systems 6 part system Wholeness Interdependence Hierarchy Boundaries or openness Calibration or feedback e.g. communication Equifinality

Dialectics theory Autonomy vs. Connection Novelty vs. Predictability http://www.youtube.com/watch?v=O4VvAU1OJFg&feature=related (3:20 mark) Novelty vs. Predictability For example: romance and surprises  https://www.youtube.com/watch?v=ES2Dkh82ZJk Judgment vs. Acceptance Affection vs. Instrumentality Public vs. Private Ideal vs. Real

Social exchange theories Social exchange (costs vs. rewards) Theory of Interdependence When costs outweigh rewards Comparison level Comparison level of alternatives Relative power position

Knapp’s stage models Initiating Experimenting Intensifying Integrating Coming Together Coming Apart Initiating Short-term attraction vs. Long-term attraction Experimenting Small Talk Intensifying Integrating Bonding Differentiating Possible conflict? Circumscribing Stagnating Avoiding Terminating

To maintain and/or repair How To communicate To Begin To maintain and/or repair Networking Offering Approaching Sustaining Affinity seeking To maintain Preventative Maintenance (assurance, openness, positivity, sharing tasks, social networking) Support Using Humor To repair Corrective Maintenance Meta-Communication Apology

Application Exercise Choose a partner Read story and answer questions Number responses