2002 年編寫 朝陽科技大學資管系 李麗華 What went wrong? (1995) The Standish Group published a study “CHAOS.” 365 information technology executive managers who managed over 8380 different information technology applications in U.S. are surveyed. In early 1990s, US companies spent more than $250 billion on 175,000 projects and the overall success rate of information technology projects are only 16.2%. The success is defined as meeting goals on time and on budget. In 1995 over 31% of information technology projects (over $81 billion) were canceled before completion.

2002 年編寫 朝陽科技大學資管系 李麗華 Introduction to Project Management What is a project and what is not? What is the characteristics of a project What is the process of a project What kind of project you had involved? What will be the problem when conducting a project? Brain Storming

2002 年編寫 朝陽科技大學資管系 李麗華 What is a project A project is a temporary endeavor undertaken to accomplish a unique purpose. Project normally involve several people performing interrelated activities, and the main sponsor for the project is often interested in the effective use of resources to complete the project in an efficient and timely manner. Project management is the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations.

2002 年編寫 朝陽科技大學資管系 李麗華 Characteristics Management Process Development process How to be a Project Manager ? What is a project? 講義引用自沈肇基老師之講義

2002 年編寫 朝陽科技大學資管系 李麗華 Objective -performance specification -time schedule -cost budget Resources -manpower and facility Uniqueness -different customers,team members, time and/or methodology,…. Organization -Project and functional Origin -Something not done before -must be one!(requirements) Marketplace -Who is your boss Product -Software and/or hardware Size - scale program, project, task Characteristics of project 講義引用自沈肇基老師之講義

2002 年編寫 朝陽科技大學資管系 李麗華 The project management process Defining: defining the project’s goal Planning: planning how you and your team will satisfy the Triple Constraint (performance specification, time schedule, and money budget.) Leading: managerial guidance to human resource, subordinates, and others(subcontractors) Monitoring: measuring the project work to find out how progress differs from plan in time to initiate corrective action Completing: making sure the job is done conforms to the current definition of what was to be done.

2002 年編寫 朝陽科技大學資管系 李麗華 define plan/replan lead monitor (metrics) complete Project Management Process 講義引用自沈肇基老師之講義

2002 年編寫 朝陽科技大學資管系 李麗華 INITIAL CONCEPT REQUIREMENT ANALYSIS (USER NEED) DESIGN CODING TESTING OPERATION &MAINTENANCE USER NEED PROTOTYPING CLASSIC USER NEED INITIAL CONCEPT PROTOTYPE SOFTWARE PROTOTYPE MODULES PROTOTYPE OPERATIONAL PROTOTYPE RISK ANALYSIS BENCHMARKS DESIGN PHASES 時間 功能 USER NEED EP RTP WM Evolutionary Prototyping Project Development process 講義引用自沈肇基老師之講義

2002 年編寫 朝陽科技大學資管系 李麗華 SOCIETAL, POLITICAL AND ECONOMIC FORCES CONTRACTOR CUSTOMER USER YOUR ORGANIZTION YOUR BOSS YOUR TEAM FULL TIME MEMBERS YOUR TEAM PART TIME MEMBERS YOU If you are a project manager! 講義引用自沈肇基老師之講義

2002 年編寫 朝陽科技大學資管系 李麗華 What went right? (1998) The follow-up study of Standish Group. The cost of failed projects went down from $81 billion in 1995 to an estimated $75 billion in Major decrease in cost overruns from the $59 billion spent in 1995 to the estimated $22 billion in % of information technology projects succeeded in meeting scope, time, and cost goals.

2002 年編寫 朝陽科技大學資管系 李麗華 Egyptian pyramids(ancient) Great Wall of China(ancient) Military projects Manhattan project (modern) for atomic bomb 1917 Gantt Chart developed by Henry Gantt 1958 Pert Chart for the Navy Polaris missile/submarine project 1970, military begun to use S/W to help manage large projects. History

2002 年編寫 朝陽科技大學資管系 李麗華 Manage Your Project & Work Like A Team