E-Government and digital inclusion in Greece Ioannis Iglezakis, Visiting Lecture AUTH, Greece Lefis, 27 July 2007 Jaca, Spain

Basic concepts  E-Government: the application of Information and Communication Technologies (ICT) to public sector.  E-Democracy: the use of ICT to enhance the democratic processes  ‘Digital divide’: the divide between information haves and information have nots

ICT and e-Government Penetration in Greece Statistics of ICT use (2006)  Desktop PC: 42%  Notebook: 16%  Internet Access: 47,4%

ICT and e-Government Penetration in Greece  Level of services in E-Government Provision of Information One-way-interaction Two-way-interaction transaction Currently, the level of e-services reaches levels

E-Government Policy-Making in Greece Information Technology Committee

Legislative Framework on E- Government eSignatures Free Access to Public Documents Re-use of Public sector information Data Protection

The Syzefxis Project

Taxisnet

Social Insurance Institution (IKA)

Citizens Service Centres

Court of first Instance of Athens

E-Procurement National System for Electronic Procurement  The main goals to be achieved through this system are the following: Computerization of procurement procedures in order to accelerate and simplify the whole, but also part of the procedures; Introduction of new practices, such as framework agreements and electronic auctions; Interconnection of contracting authorities and private businesses (suppliers) with the central offices of the General Secretary of Commerce (GSC); Upgrade of IT infrastructure of the GSC; Establishment of an open system accessible by employees of the GSC, public authorities and suppliers; Provision of improved information and advanced electronic services; and Provision of training of main actors (public institutions and suppliers).

Other eGovernment projects under development:  i. National Population Register  ii. Specific Population Register  iii. Electronic Information System for the Advocate of the Citizen (Ombudsman)  iv. Information System for the Council for Appointing to the Public Sector  v. Information systems for Regions, Prefectures and Local Administration

Policies with regard to digital inclusion  increased introduction of broadband connections  creation of Wi-Fi connections in more than 120 Municipalities and 20 local Unions of Municipalities  Creation of a national School network.  Distribution of the 100-Dollar Laptop