verifone HQtm Estate Management Solution Customer Name Date

VeriFone HQ — A “best of breed” estate management solution that enables exciting new sales and promotional possibilities along with significantly simplified terminal estate operations.

Personal Device Integration Change Is the New Constant NFC / Mobile Wallets Loyalty and Rewards Mobile Couponing Advertising Estate Management Personal Device Integration Self-Checkout The point of sale is now the point of engagement. Static to dynamic The point of sales is now the point of engagement - engaging, interacting, capturing the attention of a captivated audience Loyalty/Reward Couponing NFC/Mobile Wallet

VHQ: Ready for Consumer Engagement Enable rapid deployment of new payment paradigms like mobile wallet, smart cards, and on-screen marketing.

One solution to manage your entire estate. A Winning Proposition One solution to manage your entire estate. Efficiently download software updates Reduce problem resolution time to keep lanes operating and minimize support costs Easily and effectively push marketing messages to terminals in stores Accurately monitor location and status of terminals for PCI compliance Future proof investment – what you want when you want it Provide Customers a consistent, streamlined user experience in managing their expanding portfolio of VeriFone devices Enable rapid deployment of new payment paradigms like mobile wallet, smart cards, and on-screen marketing Lead the change from static to dynamic payment environment (“devices are active points of interaction managed in a dynamic fashion”) Reduce total cost of ownership through task automation and rapid problem resolution Accurately track device location and status for PCI compliance Make device management quick to deploy, easy to maintain, and affordable for small and mid-tier customers Allow large customers to simplify their IT burden and avoid capital expenditure investment by having VeriFone supply VHQ as a service.

No Compromise to Security Centralized monitoring and reporting on the configuration and location of devices at predetermined intervals.

VeriFone HQ Design Principles Extensible Architecture Customer Experience Security Modular Empowering Customers through Technology

The most flexible and customizable estate management tool available. Extensible Architecture The most flexible and customizable estate management tool available. Works with any VeriFone product Supports variety of POS platforms Enables easy addition of future modules Provides integration path for customers internal systems Supports variety of device connectivity environments Extensible Architecture – able to expand in multiple dimensions Based on industry standards One specification for all devices Works on any VeriFone product Phase I: MX8xx & MX9xx (RFS17/RFS18) Supports variety of POS platforms Windows IBM 4690 Linux Easy addition of future modules Integration path for customers’ internal systems Web based for easy interoperability Exposed APIs Support for various device connectivity environments

POS Register Application Device Payment Application VHQ Proxy Agent POS Register Application Virtual Port Router Smart design makes operation in complicated POS environments possible. Serial Port Port Driver Windows OS POS Serial link RS-232, USB or Tailgate Port Driver Linux OS VHQ Agent & Router Config File VHQ Proxy Agent Communicates with VHQ Server Buffers downloads Router Creates additional virtual comm ports Multiplexes communication (segregated) Prioritizes POS application traffic VHQ Agent & Router Sends heartbeats to VHQ Server Downloads / uploads files Authenticates connections and data Virtual Port Device Payment Application TERMINAL

Simply a Better Customer Experience User Interface Based on input from UI specialists for best in breed user experience “Show it, don’t say it” user interface Dynamic and contextually driven display Consistent and clear navigation across modules Deployment Models Supports multiple deployment models to fit the way customers do business Makes VeriFone HQ affordable for small and medium-sized customers Simply a Better Customer Experience

Security Comprehensive user and data security Accurate monitoring of device location and status for simplified PCI audit reporting Out of scope for PCI application compliance An estate management tool that leverages VeriFone’s expertise in security Extensible Architecture – able to expand in multiple dimensions Based on industry standards One specification for all devices Works on any VeriFone product Phase I: MX8xx & MX9xx (RFS17/RFS18) Supports variety of POS platforms Windows IBM 4690 Linux Easy addition of future modules Integration path for customers’ internal systems Web based for easy interoperability Exposed APIs Support for various device connectivity environments

. _ Modular design is future proof, flexible, and affordable. Core Functionality Offers choice of solutions Allows flexibility in what and when to add functionality Provides affordability for customers Phase I Device Management (Core VHQ) Diagnostics Content Management

Manage Device Software and Alerts Access Status and Reports Organize Manage Device Software and Alerts Access Status and Reports Organize Register devices with detailed device attributes Organize devices by hierarchy or groups (usage) Configure heartbeats and events Manage Device Software and Alerts Perform secure downloads over IP, serial, Tailgate ,and USB connections Complete actions based on user definable parameters Capture important device alerts to take timely action Presence and location alerts to maintain security Access Status and Reports Look up software versions and schedules enterprise-wide or individually Access detailed history of events based on customizable criteria The heart of VeriFone HQ — Device management functionality that simplifies deployment, organization and remote management of a wide range of devices

Awareness Analysis Action Awareness Monitor events with customizable heartbeats Track usage for future analysis Manage activity based on alerts Monitor memory thresholds Analysis Conduct unattended interrogator tests Perform remote screen captures Collect parameter and OS log files Obtain snapshot of device configuration Action Update software and parameter files Remove application files Reboot devices remotely Module that reduces total cost of ownership with advanced monitoring, alerts, and remote troubleshooting

Manage and Review Content Configure Content Deliver Content Manage and Review Content Awareness Monitor events with customizable heartbeats Track usage for future analysis Manage activity based on alerts Monitor memory thresholds Analysis Conduct unattended interrogator tests Perform remote screen captures Collect parameter and OS log files Obtain snapshot of device configuration Action Update software and parameter files Remove application files Reboot devices remotely Module that provides a practical, economical way to deliver branding, promotion, and advertising content

Flexible Service Options Hosted options make estate management quicker to deploy, easier to maintain, and completely affordable.

VeriFone Cloud-Based Service Limited upfront investment Reduced operating costs Faster, easier deployment Worry-free maintenance VeriFone Hosted Subscription Fees Monthly Subscription Fee 1.   Software License Fee Maintenance and Support Fees based on volume tiers and module(s), include: Level 1 software support: Ability to contact VHQ Support via e-mail, VHQ portal, or Help Desk call. Software upgrades and bug fixes Back up and restoration of data at central facility  Professional Services Fees Mandatory installation fee for new Customers which includes: Load application and data Perform Customer training Additional services such as customization, integration, or custom reports are considered “custom” and billed separately. Customer Hosted Subscription Fees One-time Software License Fee Fixed price fee based on volume tiers PLUS Maintenance and Support Fees based on volume tiers and module(s) Mandatory annual fee: 18% of Software License Fee  Limited upfront investment No server hardware No OS/Database software No network connectivity expense Reduced operating costs Less system administration time and overhead No utility expense, i.e., power, cooling No telecom expense No VHQ hardware maintenance Faster, easier deployment VeriFone installs software and customer data Provides comprehensive training Worry-free maintenance VeriFone performs ongoing hardware and software upgrades Performs back up/archiving Professional Services Fees Simplify implementation and on-going support

VeriFone HQ: One Smart Solution to Manage Your Entire Estate Efficiently download software updates Reduce problem resolution time to keep lanes operating and minimize support costs Easily and effectively push marketing messages to terminals in stores Accurately monitor location and status of terminals for PCI compliance Future proof investment – what you want when you want it Provide Customers a consistent, streamlined user experience in managing their expanding portfolio of VeriFone devices Enable rapid deployment of new payment paradigms like mobile wallet, smart cards, and on-screen marketing Lead the change from static to dynamic payment environment (“devices are active points of interaction managed in a dynamic fashion”) Reduce total cost of ownership through task automation and rapid problem resolution Accurately track device location and status for PCI compliance Make device management quick to deploy, easy to maintain, and affordable for small and mid-tier customers Allow large customers to simplify their IT burden and avoid capital expenditure investment by having VeriFone supply VHQ as a service.

Backup slides

How is VeriFone HQ Different than PAYware Vision? Wider range of platforms and connectivity environments, i.e., non-IP Managed services platforms (VeriFone or Customer Hosted) Enhanced security using server and device authentication Best in class user experience driven by modern web UI VHQ provides 3 modules Enhanced Device Management features VHQ supports devices in the standalone and integrated (connected to ECR/POS) environment VHQ is designed as a services platform and can be deployed as a VeriFone hosted or Customer hosted solution VHQ provides enhanced security using server and device authentication VHQ aims to provide the best in class user experience driven by the web UI VHQ provides the Device Management, Diagnostics and Content Management modules VHQ Device Management features Flexible hierarchy up to 15 levels Comprehensive device profile that includes software, hardware, keys loaded etc Capture and prioritize device alerts and events Detailed download monitoring Editor for parameter and config files Comprehensive reporting about device estate, location, status etc

Firewall to allow devices to call outside VeriFone Hosted Network Layout Integrated Store VeriFone Data Center VHQ Server Cluster IP Connected Store VHQ Database Server Firewall to allow devices to call outside Users

Customer Hosted Network Layout Integrated Store Customer Data Center Server Cluster in DMZ IP Connected Store Database Server Users