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Presentation transcript:

Formal Organization

General Electric Formal organization 1 General Electric's formal organizational structure involves a hierarchal system as Max Weber, a German sociologist, describes as a form of bureaucracy that follows general rules of super and subordination. Shareowners, the Corporate Executive Office, and the Board of Directors make up the top of this structure. The Chairman and Chief Executive Officer of the Company, Jeffrey R. Immelt, acts as the intermediary between the top of the structure and the presidents of the seven sectors.

Organization - Leadership in formal organizations 1 Thus, the formal organization is expected to behave impersonally in regard to relationships with clients or with its members

Organization - Leadership in informal organizations 1 The informal organization represents an extension of the social structures that generally characterize human life – the spontaneous emergence of groups and organizations as ends in themselves.

Organization - Leadership in informal organizations 1 In prehistoric times, man was preoccupied with his personal security, maintenance, protection, and survival. Now man spends a major portion of his waking hours working for organizations. His need to identify with a community that provides security, protection, maintenance, and a feeling of belonging continues unchanged from prehistoric times. This need is met by the informal organization and its emergent, or unofficial, leaders.

Organization - Leadership in informal organizations 1 Leaders emerge from within the structure of the informal organization

Organizations - Leadership in formal organizations 1 Thus, the formal organization is expected to behave impersonally in regard to relationships with clients or with its members

Organizations - Leadership in informal organizations 1 The informal organization represents an extension of the social structures that generally characterize human life– the spontaneous emergence of groups and organizations as ends in themselves.

Organisation - Leadership in formal organizations 1 Thus, the formal organization is expected to behave impersonally in regard to relationships with clients or with its members

Organisation - Leadership in informal organizations 1 The informal organization represents an extension of the social structures that generally characterize human life– the spontaneous emergence of groups and organizations as ends in themselves.

Informal Organization 1 The informal organization evolves, and the complex social dynamics of its members.

Informal Organization 1 Tended effectively, the informal organization complements the more explicit structures, plans, and processes of the formal organization: it can accelerate and enhance responses to unanticipated events, foster innovation, enable people to solve problems that require collaboration across boundaries, and create footpaths showing where the formal organization may someday need to pave a way.

Informal Organization - The informal organization and the formal organization 1 The nature of the informal organization becomes more distinct when its key characteristics are juxtaposed with those of the formal organization.

Informal Organization - The informal organization and the formal organization 1 In other words, integrating the informal organization with the formal organization replaces competition with coherence

Informal Organization - The informal organization and the formal organization 1 At a societal level, the importance of the relationship between formal and informal structures can be seen in the relationship between civil society and state authority. The power of integrating the formal organization and the informal organization can also be seen in many successful businesses.

Informal Organization - Functions of informal organizations 1 Keith Davis suggests that informal groups serve at least four major functions within the formal organizational structure.

Informal Organization - Perpetuate the cultural and social values 1 For example, a college management class of 50 students may contain several informal groups that constitute the informal organization within the formal structure of the class

Informal Organization - Provide social status and satisfaction 1 They provide social status and satisfaction that may not be obtained from the formal organization. In a large organization (or classroom), a worker (or student) may feel like an anonymous number rather than a unique individual. Members of informal groups, however, share jokes and gripes, eat together, play and work together, and are friends-which contributes to personal esteem, satisfaction, and a feeling of worth.

Informal Organization - Disadvantages of informal groups 1 Informal organizations also possess the following potential disadvantages and problems that require astute and careful management attention.

Informal Organization - Role conflict 1 Role conflict can be reduced by carefully attempting to integrate interests, goals, methods, and evaluation systems of both the informal and formal organizations, resulting in greater productivity and satisfaction on everyone's behalf.

Informal Organization - Conformity 1 This can harm the formal organization by stifling initiative, creativity, and diversity of performance

Informal Organization - Benefits of the informal organization 1 Although informal organizations create unique challenges and potential problems for management, they also provide a number of benefits for the formal organization.

Informal Organization - Lighten management workload 1 Managers are less inclined to check up on workers when they know the informal organization is cooperating with them

Informal Organization - Encourage improved management practice 1 Perhaps a subtle benefit of informal groups is that they encourage managers to prepare, plan, organize, and control in a more professional fashion. Managers who comprehend the power of the informal organization recognize that it is a check and balance on their use of authority. Changes and projects are introduced with more careful thought and consideration, knowing that the informal organization can easily kill a poorly planned project.

Formal organization 1 'Formal organization' is a fixed set of rules of infra-organization procedures and structures. As such, it is usually set out in writing, with a language of Wiktionary:rule|rules that ostensibly leave little discretion for interpretation (logic)|interpretation. In some societies and in some organizations, such rules may be strictly followed; in others, they may be little more than an empty formalism.

Formal organization 1 * To facilitate the accomplishment of the goals of the organization: In a formal organization, the work is delegated to each individual of the organization. He/She works towards the attainment of definite goals, which are in compliance with the goals of the organization.

Formal organization 1 * To aid the establishment of logical authority relationship: The responsibilities of the individuals in the organization are well defined. They have a definite place in the organization due to a well defined hierarchical structure which is inherent in any formal organization.

Formal organization - Distinction from informal organization 1 However, informal organization can fail, or, if already set in order, can work against mismanagement.

Formal organization - Distinction from informal organization 1 But in modern societies, formal organizational structures arise in highly institutional contexts

Formal organization - The Hawthorne Experiments 1 The deviation from rule making on a higher level was documented for the first time in the Hawthorne studies ( ) and called informal organization

Formal organization - Reasons for informal organization 1 Managerial organization theory often still regards informal organization as rather disturbing, but sometimes helpful. In the opinion of systems theory and cybernetics, however, formal organization fades into the background and only serves, if necessary, to supplement or to correct. Changes in structure always redevelop because of the conduct and differences among coworkers, and the ability of self-organization is recognized as a natural characteristic of a social system.

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