Secrets of Body Language: Enhancing Your Nonverbal Communication Skills
Practice Makes Perfect
We cannot not communicate.
What is Communication ? Communication is defined as: “the process by which one person stimulates meaning in the mind of another person using both verbal and non verbal messages.”
Types of Communication Spoken Oral use of words Verbal – what we say Para-verbal – how we say it Non-Verbal Gestures and body language Physical Appearance Gesture & Movement Face & Eye Behavior Vocal Behavior Space Touch Environment Time Written Written word
Verbal – Vocal – Visual Verbal Message itself Words we say Vocal Pitch Speed Visual What people see Face & Body
Appearance
Gestures and Movement
Facial Expressions
“I didn’t say you were wrong.” Vocalics - How You Say It
Proxemics
Intercultural
NONVERBAL IMMEDIACY
Touch, Environment, and Time
“Language is a more recent technology. Your body language, your eyes, your energy will come through to your audience before you even start speaking.” Peter Guber