THE IDEAS ACTUALLY WORK! UI COLLEGE OF LAW Tim Evans| Sr. Director – Enterprise Services

Background  Iowa offers many services and infrastructure centrally  Single network, Active Directory, , others  Many services optional for colleges, like servers, storage, applications, helpdesk, desktop support  College of Law approached ITS about ways to save money on IT

Moved to Central Services  Servers – closed local data center  End User Support – deskside, helpdesk  Classroom Support – video lecture capture  Web hosting, web design and maintenance  File storage, room scheduling, VPN, various custom applications, databases, print mgmt.,

Results BeforeAfter Savings of $207,892 or 47%

Keys to Success  Support at Top – Dean was driving  College IT Staff – fully engaged  Central IT Staff – flexible  All committed to solving issues  Good Service Delivered  Takeaway: PEOPLE key, not tech

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