Presenter: Cindy Leonard Bayer Center for Nonprofit Management at Robert Morris University Social Media for Absolute Beginners
What’s on Tap? Exercise: Analog Social Networking (9 – 9:10 am) Defining social media & Why we should care (9:10 – 9:40 am) Social media terminology (9:40 – 10 am) Types of social media tools (10 – 10:30 am) BREAK (10:30 – 10:45 am) Overview of most popular social media tools (10:45 am – noon) LUNCH (Noon – 1 pm) Overview of most popular tools continued (1 – 2:30 pm) BREAK (2:30 – 2:45 pm) Social media planning & strategy considerations (2:45 – 3:15 pm) General Q&A / Sandbox Time (3:15 – 4 pm)
Defining Social Media
Visual Theme Content Engage ment Social Media
Why We Should Care
Expand Network of Contacts Promote Action Consolidate or Formalize Networks Strengthen Relationships Quick Feedback to Constituents
Social Media Terminology
Communities & Community Building Friends Profile Online Presence Networks Groups ContentLinks Comments Tags (Bookmarking) Widgets Authenticity Collaboration Culture
Types of Social Media Tools
Social NetworksWikisPodcastsPhoto and video sharingTwitterBlogsRSS feedsSocial bookmarking
Most Popular Social Media Tools
Social Networking Facebook: LinkedIn: Wikis: Podcasting Hosting: Recording: Photo and video sharing Flickr (photos): YouTube (video):
Twitter: Blogging Wordpress: RSS feeds Feedburner: Social bookmarking Delicious:
The Pittsburgh Zoo (blogging, Facebook, RSS feed, Flickr, Twitter, YouTube) Pittsburgh Social Venture Partners (blogging, Facebook, LinkedIn, Twitter, YouTube) LOGOS Ministry (Facebook Groups, Yahoo Groups, Blogging, Podcasts, Mobile Apps, YouTube)
Planning & Strategy
No Presence Individual Presence Presence on One Site Presence on Several Sites Small Steps
Have Faith in Yourself Relinquish Control Put People First Make It Personal
The “If you build it, they won’t come…” Issue
30 The WAVE Model The 3 W Questions Finding Your Audience Use Versatile Tools Engage Your Audience You will be creating waves for your organisation. Waves that will help you reach your goals, by identifying them, finding your audience, selecting the tools you will start using, and engaging with your audience. From a presentation by Arjan Tupan of Capgemini Consulting for Convio
Common Themes
Who job is it, anyway?
Assessing Organizational Readiness
What about ROI? How do I know if my efforts are worth it?
Open Q & A