Mobility at CQUniversity

CQUniversity who we are 10 campuses up the eastern seaboard. Potential for another 10 with TAFE merger. 18,000 students. 40% flexible. Fully centralised IT department. Mature Video Conferencing Environment –CISCO Tandberg, MXE, MCU, CCM. –About to begin implementing VC collaboration strategy.

CQUni’s Mobile Strategy Currently under development. Mobile Devices –Web HTML5 –IOS –Desktop Virtualisation (Citrix and VM View) –Expansion of wireless network (90% saturation now).

Web Stats

University Devices

Student Devices

Staff Devices

Student Preferences

Staff Preferences

Policy No formal policy in place. –Why Realised we couldn’t prevent it (nor did we want to) Managing user expectations. Informal policies. –Support (setup and configuration).

Software Pain Points Managing mobile devices. Licensing. –Model – personal v enterprise. Application suite recommendations.

Fleet Management Management and support. –POC with Casper. User Owned Security –Passcode set. –Remote wipe available.

Experiences iPads for the council –Go paperless. Meeting documents delivered by web portal. –Lessons learnt Dealing with remote user base. Application recommendations and management. Training.

Experiences Citrix in student environment. –Xenapp to present Autocad and Office –In production 2.5 years

QUESTnet Learnings What we want to learn from you? –Mobile strategies. –Formal policies in place. –MDM solutions. –Citrix v View (and others). Where it fits in. BYOD.

Questions