GOOD WORK
What’s wrong? What determines stress & motivation? =f(social norms)? What can IEs do? Social sustainability Why
WHAT’S WRONG? Karoshi – Death from overwork Absenteeism, turnover, and hangover Extrinsic motivation: getting stoned? Organizational impacts – Automakers Skill retention, response time to spikes Waste of a “perfectly good human”? Social impacts – Family, social institutions Church & government
DIMENSIONS OF WORK Purposes of work Demand – Control model (and Karoshi) Social support
MORE DIMENSIONS Maslow’s basic needs: Compensation and safety. Accomplishment & status Variety Growth: Technical and personal. Value Aesthetics
WHAT DO THEY WANT NOW? 7 Billion Personality and human nature Cultural variationsvariations Industrial variations Demographics
WHAT CAN IES DO? What DO IEs do? Traditional focuses Considerations based on Demand? Control? Pehr Gyllenhammar & Volvo Struggle between technology, profit, and people
SUSTAINABILITY Sustainability Social sustainability "Social sustainability occurs when the formal and informal processes; systems; structures; and relationships actively support the capacity of current and future generations to create healthy and liveable communities. Socially sustainable communities are equitable, diverse, connected and democratic and provide a good quality of life."
WHY?