IDS Mentoring Project IDS Conference 2007 August 7 & 8 Geneseo, NY

Background  IDS experiencing growth  Potential for more types of libraries to join  SUNY Geneseo staff can’t do it all!

Philosophy-Why Mentoring  Based upon the successful model used by SUNY Geneseo  Supportive, collaborative and responsive  Allows for greater retention, application and success  Creates ongoing relationships

Key Components  Mentors  SUNY Geneseo, Nylink and 3Rs  Needs Assessment  Modules  Communication  Evaluation  MIMSy

Mentor  Attend required mentor training  Contact with new IDS library  Travel to the IDS library for one to two days of intensive on-site mentoring  Offer support to new library via phone, , etc.  Share experiences, tips and tricks

SUNY Geneseo  Recruit and select mentors  Assist in the creation of mentor training materials  Training mentors and support of mentors  Provide feedback about the mentoring process  Data collection

Nylink  Conduct Needs Assessment of new IDS library  Create a webpage about the mentoring program  Assist in the creation of training materials, tool kits, etc.  Provide training

Needs Assessment  Evaluation of where the new library is at –Conducted at the beginning of the process –Assist in the matching of mentors and libraries  Phone conversation –Which OCLC ILL features do you currently use? –How much experience do you and your staff have with ILL?  Results are shared with mentors –Guide the mentor on areas to focus on

Modules  11 areas including: –Module 1 Basic Lending Module 1 Basic LendingModule 1 Basic Lending –Module 2 Basic Borrowing Module 2 Basic BorrowingModule 2 Basic Borrowing –Module 3 ILLiad Copyright Clearance Module 3 ILLiad Copyright ClearanceModule 3 ILLiad Copyright Clearance –Module 4 Odyssey/Trusted Sender Module 4 Odyssey/Trusted SenderModule 4 Odyssey/Trusted Sender –Module 5 Custom Holdings Module 5 Custom HoldingsModule 5 Custom Holdings –Module 6 Constant Data Module 6 Constant DataModule 6 Constant Data –Module 7 Direct Request Module 7 Direct RequestModule 7 Direct Request –Module 8 Deflection Module 8 DeflectionModule 8 Deflection –Module 9 OCLC eSerials Module 9 OCLC eSerialsModule 9 OCLC eSerials –Module 10 IDS Availability Server Module 10 IDS Availability ServerModule 10 IDS Availability Server –Module 11 IDS Statistics  Each module contains objectives and supporting materials for the mentor

MIMSy  Data collection –Ability to track aspects of discreet mentoring events  Assessment –Interpretation of data  Communication –Area for mentor reports –Mentor to mentor support – alerts

Communication  Communication is vital to the success of the pilot  Ongoing dialogue throughout the process between all parties –We need to know! –Feedback loop

Evaluation  Must have an assessment of the project –What worked, didn’t work, changes and modifications  Informal –From communications –Ongoing  Formal –At the end of each mentoring session  Mentors, new library and Geneseo/Nylink

Timeline: How does it work?  Order is submitted for Illiad  Needs assessment conducted by Nylink  Mentors matched with library  Mentors contact library  Visit to IDS mentor library: lending  Mentor offers support

Timeline Cont.  Mentor visits new library 1-2 weeks after borrowing is activated –Cover modules 1-4 or as needed  Mentor advises coaches as necessary  Mentor visits library second time  Stats Webinar

Future  What worked and what didn’t?  Is this worth pursuing?  Sustainability?  Apply to other needs?  Utilize to offer continued support to veteran libraries?

Questions?  Please contact me at