Margaret Callander Assistant Programme Manager NHS Lothian Successful Partnership NHS Carer Information Strategy NHS Staff e.Learning Modules, NHS Lothian

Background: NHS Lothian has a history of collaborative working, including planning, commissioning and delivering along with Local Authority and voluntary organisation partners. The Lothian CIS e-learning modules draw on the expertise of the voluntary organisation VOCAL

Acknowledgements: Carers in Lothian for permission to use their photographs Photographs courtesy of Tina Norris and Princess Royal Trust for Carers Digital Stories courtesy of Karen Barrie, National Services Scotland A day in the life... Charlie K. courtesy of Edinburgh Young Carers E- learning module content: Jane Marryat on behalf of VOCAL, Edinburgh, with NHS Lothian Training Dept

Key Outcomes: Provision of flexible, creative, pertinent learning to all NHS Lothian staff and independent contractors Learning to provide staff with the tools and support they need to: Learning through interactive carer journeys and through experiencing real peer and carer stories Identify carers in the lives of patients Offer support & information to carers Understand the need for person-centred & outcome focused working

Uptake to January 2010: Understanding & Supporting the Carer Who is a carer? What is caring? The caring role The caring journey – emotional & physical demands - issues & feelings The effects of caring 1538

Uptake to January 2010: Working in Partnership with Carers As a Healthcare Professional what can you do? Health Professionals' Responsibilities Discharge from Hospital – carers’ support - carers’ assessment - when & how to refer a carer Alternative ways of Working – person-centred working - outcomes working - changes to practice Thinking about future Practice in your Workplace – what can you do for carers ? 136

Next Steps: Monitor and evaluate Carer modules Roll-out further training across Lothian, including to GPs and Community Pharmacists Encourage Council plans to provide adapted e.Learning modules to their Health & Social Care staff, based on the NHS module Continue discussions with Further Education organisations regarding offering adapted modules on Nursing and Health & Social Care courses

Demonstration of learnProNHS Carers Information

A Local Authority Perspective: HDL 22 (6) Kerr Report Care 21 Report National Policy: Gordon Dodds, Planning & Commissioning Officer (Carers) The City of Edinburgh Council

Local Policy: NHS Lothian Carer Information Strategy Towards Joint Carers Action Plan

 Carers SPGC  Towards 2012 Implementation Group  Edinburgh CHP Carer Information Strategy Implementation group  Carers Assessment Review Group  Partnership working  Carers’ partnerships and forums  City wide and Local involvement How is it being implemented ? How is it being implemented ? City of Edinburgh Council in partnership working

Margaret Callander, Assistant Programme Manager, NHS Lothian Questions

Margaret Callander, Assistant Programme Manager, NHS Lothian Questions