Good morning!. Unit 11 Meetings I. Review 1. Taking part in a meeting a. Find out what the other people think: Mr. Smith, what ’ s your opinion? What.

Slides:

Advertisements

Similar presentations

Objective:Objective: –Students will identify the powers of Congress in order to demonstrate how members of Congress weigh factors by voting on hypothetical.

Advertisements

Collaborating By: Mandi Schumacher.

Language Support for TBL and PBL Peih-ying Lu, PhD.

ACADEMIC VOCABULARY How to navigate:

THE LANGUAGE OF MEETINGS

Letter of Complaint Gladys Hung Spring Letter of complaint – example (p. 64) I am writing in reference to the delivery of MP3 player, order #J396,

S3 Useful Expressions.

Telling lies * Things to think about * What are lies?

Self Determination in the IEP

MEETINGS. Commonly used words/expressions: call call arrange arrange schedule schedule hold hold cancel cancel postpone (put off) postpone (put off) reschedule.

Customer support Which way do you like to deal with customer problems – by , face-to-face or by phone? Or with a mixture of all three?

Meeting & Meeting Culture Group1 Gina Carine Terry Thomas Vivian Jason.

OH 3-1 Agenda Review articles from Chapter 2 A little humor………. Chapter 3 – Communicating Effectively as a Leader and a Manager.

Verb Patterns Infinitive or -ing

How to make a phone call.

TELEPHONE ENGLISH.

Section 4.1 Business Ethics.

1 INTERVIEWING AND ADVISING. 2 OVERVIEW An interview is a conversation designed to achieve a purpose. The client wants advice from the lawyer. The lawyer.

Unit 11 Meetings. Overview  Meetings In Business  Types of Meeting  Attending Meetings  Notice and Agenda  Chairman’s Agenda  Minutes of Meeting.

Meetings. Different kinds of meeting Business people spend quite a lot of time in meetings, and meetings come  in all shapes and sizes,  ranging from.

Telephone English When you answer the phone: Good morning. This is Chengtai Trading Company. May I help you? Good afternoon. This is Dan An Commercial.

COURSE INTRODUCTION BUSINESS ENGLISH 2. Lecturer: BOGLARKA KISS KULENOVIĆ Office hours: Monday: 12:00 – 13:00 Tuesday: 10:00 – 12:00 Room: 20

Unit 16 Firms and factories.  Objectives Objectives  Focus Focus  Warm up Warm up  16.1 Saying what you’ve done 16.1 Saying what you’ve done  16.2.

Bridge Builders Peer to Peer Conflict Resolution Training Quick Reference Cards.

Basic concept of customer service Basic communication skills of dealing with customers.

COURSE INTRODUCTION BUSINESS ENGLISH 2. Lecturer: BOGLARKA KISS KULENOVIĆ Office hours: Tuesday: 10:00 – 12:00 1 more hour to be set for meetings Room:

Lecturer: Gareth Jones Class 6: Routine Business Messages.

II. Practical Writing Letters of Complaint

Classroom Rules Mr. Cowell Room 203.

商务文员英语口语 Secretarial &Business oral English. Task 6 Daily Meeting Unit 3 Daily Meeting Management.

© 2011 wheresjenny.com Role Play –Secretary and client 1 Role play – Secretary and client on phone call.

WORKPLACE COMMUNICATION Activities for Telephone Conversation, Company Presentation and Meeting.

© 2015 albert-learning.com Phrases For Business English.

MEETINGS An introduction end show. MEETINGS MEETINGS are a gathering of people for a purpose. Meetings can be either formal or informal.

5. MAKING REQUESTS BUSINESS ENGLISH CONVERSATION & LISTENING Instructor: Hsin-Hsin Cindy Lee, PhD.

Conducting Meetings in English Prepared by Carol Liu 1.

Challenges to successful quality improvement HAIVN 2012.

Final Examination Comment. Visiting Arrangement Problems: - Involved too many departments in this brief visit. publicity, design, marketing, customer.

Making a phone call. Introducing yourself Asking to speak to somebody Asking who the caller is Telling the caller that someone is not available Taking.

Meetings Skills Guide mgr Anna Waligórska – Kotfas PWSZ Konin.

What is MEMO ? Memo : abbreviation of memorandum (n.) It is a short message to ask for help or to remind someone to do something.

On the phone Lesson 10. Can I speak to ……….please? This is …… calling Can I leave a message with you? Hang on a minute Can I take a message? I’ll put.

Working with people!.  Bad attitude  Late to meetings  Demands to know what they’ve missed  Lazy  Encourage them to be more active/positive  Tell.

Subjunctive review Form Meaning Use. Form That+subject+should+bare infinitive.

Leading Effective Meetings By Jessica Kruse. Key Actions For Leading Effective Meetings  Prepare For a Focused Meeting Prepare For a Focused Meeting.

7. Making Suggestions Business English Conversation and Listening Instructor: Hsin-Hsin Cindy Lee, PhD.

Firms and factories Unit 16. Aim: the topic of this unit is the topic of this unit is dealing with visitors to a company dealing with visitors to a company.

MEETINGS. What do you know about these aspects of meetings? Importance of meetings today Importance of meetings today Types of meetings Types of meetings.

WELCOME TO BYLAWS Irene Smith, Bylaws Chair 2014 Annual Conference.

Global Communication Skills Tosspon Agenda: Listening for Complete understanding Summarizing/Confirming Probing Skills.

Welcome to Mrs. Taylor’s 4 th grade class! What you should expect: To learn an amazing amount of information To build on all of the skills and knowledge.

Business Studies Find your chair: Look at the picture what does this mean to you? Be prepared to answer if called upon: This does not require any verbal.

Language Learning for Busy People These documents are private and confidential. Please do not distribute.. Intermediate: I Disagree.

DO NOW: Ethics: Ethics is a set of moral principles by which people conduct themselves personally, socially, or professionally. What is your personal code.

Revision of Policy on Academic Misconduct Academic Integrity Committee

Unit 5 Business Meeting Aims  This unit aims at helping students learn some language and knowledge on conducting a business meeting.

The Basics of Robert's Rules of Order Ed Blackman Local Officer's College January 2009.

REDUCING RISKS THROUGH EFFECTIVE SAFETY COMMITTEES OAMR Conference September 23, 2016 Sharlene P. Stephens Risk Management Specialist City of Ashland.

AUDITING Elysa Hartati.

Phone Conversation.

Communicating Effectively in Meetings and Conversations

Phrases For Business English

主讲人：程茜南通师范高等专科学校精品课程组.

Answering the phone: Hello? (informal) Thank you for calling Microsoft. Sam speaking. How may I help you? Andrew’s Book Store. How can I help you?

Telephone English.

HOMEWORK REVIEW COMPETENCY- Being competent doesn’t mean that a leader knows how to do everything, but rather that they know what to do and how to get.

CONFLICT SOLVING AT WORK

NCFE Business Administration L2 Communication

Presentation transcript:

Good morning!

Unit 11 Meetings

I. Review 1. Taking part in a meeting a. Find out what the other people think: Mr. Smith, what ’ s your opinion? What are your views on this, John? Mr. Brown, what do you think about this?

I. Reviewing 1. Taking part in a meeting b. Interrupt someone and put forward your own opinion: If I could just make a point here … Could I make a suggestion? Sorry to interrupt, but I ’ d just like to say that … It seems to me that …

I. Reviewing 1. Taking part in a meeting c. Find out if the others have understood or if they agree with you: Do you see what I mean? Are you with me? Don ’ t you agree, Simon? Does anyone object?

I. Reviewing 1. Taking part in a meeting d. Show that you don ’ t understand what someone has said: Sorry, could you say that again, please? I ’ m sorry, I didn ’ t catch what you said. Sorry, I didn ’ t quite understand. Sorry, I ’ m not quite with you.

I. Reviewing 2. One-to-one meetings a.Greeting to each other b.Starting the meeting c.Keep the meeting going d.Ending the meeting

II. Different kinds of meetings 1.Leading in ---- get the idea Formal Meetings Informal

II. Different kinds of meetings 1.Leading in ---- get the idea Large Meetings Small

II. Different kinds of meetings Large committee meeting Management meeting Staff meeting More than two persons meetings One-to-one meetings Meeting between a supplier and a customer Internal meeting between a manager and one of the staff member ， etc. Social meetings ---- informal 1.Leading in ---- get the idea

II. Different kinds of meetings Possible way out for different cases (1)one-to-one meeting (two people involved) (2) a meeting of four or five people involved (heads of relevant departments, etc.) (3) a meeting of about ten people involved (heads of all departments, etc.) (4) a meeting of everyone in the department involved (staff meetings, etc.) (5) a meeting of everyone in the company involved (6) no meeting, but one person decide what to do and then inform everyone by phone or by sending out a memo.

II. Different kinds of meetings 2. Situations a. A large, influential customer continually pays later. Your sales manager and credit controller have politely and repeatedly complained but this hasn ’ t made any difference. The time has come to decide what to do about this. Problems

II. Different kinds of meetings 2. Situations b. In a small factory the older workers are ignoring safety rules and encouraging the younger ones to do the same. Some of these rules may be excessively cautions and the older workers ’ production rates are very good. Problems:

II. Different kinds of meetings 2. Situations c. In a medium-sized factory, groups of workers operate as teams. One group has been getting poor results than the other teams and verbal warnings have had no effect. Problems:

II. Different kinds of meetings 2. Situations d. The firm is having a bad year and it will probably be necessary to make five members of the office staff redundant. The normal policy is “ last in ---- first out ”. Problems:

II. Different kinds of meetings 2. Situations e. Someone has been leaking information about your firm ’ s products to your competitor. It may be a member of your staff or one of your preferred suppliers. Problems:

II. Different kinds of meetings 2. Situations f. The board requires a report on your department ’ s long-term plans over the next ten years. Problems:

II. Different kinds of meetings 2. Situations g. The territories covered by your sales force have been unchanged for ten years. A revision of the boundaries might make the team more efficient. Problems:

II. Different kinds of meetings 2. Situations h. There is to be a company picnic next month and everything has to be planned and organized. Problems:

II. Different kinds of meetings 3. Practice ---- an integral activity Hold a meeting: To investigate ways of improving working conditions in the office. Decide what kind of meeting should be held? how could the chairperson chair the meeting? How could you participate the meeting?

II. Different kinds of meetings 4. Summarizing: Different kinds of meetings Various problems and proposals

III. Homework What are the other cases that a meeting need to be held to make proposals to the management committee? if …, then we need to hold a meeting to … …, in this case, we need to hold a meeting to …

Good bye!