Performance Measurement in Primary Care John J. O’Brien Ian Axford Fellow in Public Policy 4 July 2005
Health Care System A group of health care providers responsible for the delivery of health care to a specific population. How to measure, assess, and assure performance of a health care system?
Types of Performance Measurement Activities Audits Systems Reviews Infrastructure Requirements Management Reports Clinical Performance Indicators
Key Characteristics of Clinical Performance Indicators Continuous Consistent across organizations Unambiguous in interpretation