Remote Access: An Exploding Market

Source: Forrester Research, based on interviews with 50 companies in the Fortune 1000 Percentage Of Employees Using Remote LAN Access 0% 5% 10% 15% 20% 25% % compound annual growth rate 26% 16% Remote Access: An Exploding IT Trend 2

Customer Centric Business è Replicated Sites è Small Branch Offices è Corporate Telecommuters è Road Warriors Driving the Remote Access Explosion

Internet (IP Services) l Including Voice-over-IP, Virtual Private Networks and private data services (Dow Jones, for example) available via IP. High-speed, high-bandwidth options l Including ADSL and Cable Modem. l Together, these are cost-effective alternatives to traditional approaches. Today’s Technology Makes It Practical 4

u Cost Effectiveness u Ease of Use u Knowledge Management A Complex Business Model 5 u Security u Back-up and Replication u Remote Diagnostics and Maintenance Corporate Remote Access Challenges

“Remote access is one of the fastest-growing and the most dynamic market within the communications industry. The battle for market share is intense as new technologies, products, channels, and competitors enter and redefine the market.” — Dataquest “In two years, I see the number of users accessing the LAN remotely doubling, at the very least. Why? Some people want to be telecommuters. Our sales staff wants to use remote access more and more as we roll out SAP. And I’m particularly worried about the increase in concurrent users.” —A building company IT manager interviewed by Forrester Research 6 Experts Agree Remote Access Market To Surge

The Remote Access Quarterly Report: Connecting Today’s Distributed Workforce

A Special Advertising Report The Remote Access Quarterly Report is the key information source for IT Managers integrating a remote site strategy and a distributed workforce into their corporation. è Dedicated Editorial Environment è Targeted Audience è Market Leading Publications

u Cost Effectiveness u Ease of Use u Knowledge Management Editorial Point of View 9 u Security u Back-up and Replication u Remote Diagnostics and Maintenance Corporate Remote Access Challenges

l Internet è IP Services è Intranet l Software è Integrated OS Features è Specialized Apps l Security è Firewalls è Encryption 10 In-depth Remote Access Coverage l Databases è Datamarts è Data Extraction l Hardware è PCs, Servers, Laptops, Handhelds è Remote Access Servers è High-End Servers (HQ)

The Business Case For Remote Sites Date: July 1999 Remote Site Software Strategies Date: January 2000 Date: January 2000 Remote Site Hardware Strategies Date: October 1999 Editorial Roadmap Unique Road Warrior Challenges Date: April 2000