© 2007, Educational Institute Chapter 14 Professional Development Supervision in the Hospitality Industry Fourth Edition (250T or 250)

© 2007, Educational Institute 1 Competencies for Professional Development 1.Explain why it is important for managers to take control of their personal development. 2.Outline ways to plan for personal career development. 3.List the steps in creating a career development plan. 4.Describe how to execute a career development plan.

© 2007, Educational Institute 2 Owning Your Development 1.Maintain your current position. 2.Provide mobility. 3.Make promotion a possibility.

© 2007, Educational Institute 3 Planning for Development 1.Conduct a self-assessment 2.Gather feedback 3.Write goals and set priorities

© 2007, Educational Institute 4 Tools for Self-Assessment Past performance reviews Conversations with peers, managers, and subordinates Lists of strengths, weaknesses, values, and interests

© 2007, Educational Institute 5 Setting Priorities 1.Determine which skills and competencies your organization needs. 2.Work on your weakest areas first. 3.Build up your strengths and highest interest areas first. 4.Combine methods.

© 2007, Educational Institute 6 Create a Plan Set objectives Get motivated Determine learning activities Establish a timetable Identify resources Anticipate barriers and constraints

© 2007, Educational Institute 7 Setting Objectives 1.Start 2.Stop 3.Keep doing

© 2007, Educational Institute 8 Getting Others Involved Colleagues Direct reports Managers Team leaders Human resources staff Role models and mentors Family and friends

© 2007, Educational Institute 9 Learning Styles 1.Visual Learners 2.Auditory Learners 3.Kinesthetic Learners

© 2007, Educational Institute 10 Learning Activities On-the-job learning activities Off-the-job learning activities

© 2007, Educational Institute 11 Execute the Plan Make daily investments Find opportunities where you are Seek honest feedback Minimize defensiveness Overcome barriers Monitor progress

© 2007, Educational Institute 12 Evaluate Feedback Does it make sense? How do I want to change? Is the feedback truthful and accurate? Is the feedback important?