Tiffiany Rios.  Communicating in the workplace can be confusing if you are not given guidelines.

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Presentation transcript:

Tiffiany Rios

 Communicating in the workplace can be confusing if you are not given guidelines.

 Some internal s and memos can be more friendly and conversational than outgoing documents.  If the / memo has a serious consequence for you, the reader, the public, or the company, formal is best.

Condition Memo 1. Sent to a large group? X 2. Requires rapid response? X 3. Geographically distant recipients? X 4. Will message need revision? X 5. Will part of the message be printed and distributed? X 6. Message longer than one computer screen? X 7. Requires careful formatting? X 8. Requires detailed graphics and visuals? X 9. Contains highly important info? X 10. Contains somewhat sensitive information? X

If the situation meets criteria in both categories, you can send the message as a memo attached to an message.

 Subject Line  Recipient  Message Content  Signature  Attachments

 Subject Line  Concise and Specific  Only use CAPS if message is urgent  Content  Brevity  State Your Reason for Writing in the first few sentences.  No Longer than One Screen  Use Block Formatting

 Identifying Information  To  From  Subject  Date

 Main Point / Thesis at The Beginning  Introductory Paragraph (Background/Context/ Overview)  One Central Idea per Body Paragraph  Concluding Paragraph That Restates the Message

 Directive  Progress  Status  Trip Reports / Field Reports  Response  Lab Reports  Meeting Minutes

 and Memos are NOT private or confidential! CAUTION NO PRIVACY AHEAD