Volvo Car Corporation European Quality Procedure Manual For Improving Competence Based Vocational Education and Training.

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Presentation transcript:

Volvo Car Corporation European Quality Procedure Manual For Improving Competence Based Vocational Education and Training

Premier Automotive Group Ford of Europe Gent (B) Göteborg (S) Uddevalla (S) Solihull (UK) Coventry (UK) Halewood (UK) Castle Bromwich (UK) Genk (B) Keulen (D) Saarlouis (D) Valencia (E) Southampton (UK) Assembly factories Organizational Structure Gaydon (UK)

Volvo Cars: Models and Plants “Large platform” “Small platform” CKD- plants: Thailand, Malaysia and South- Africa Volvo XC90: Göteborg Volvo S80: Göteborg Volvo XC70: Göteborg Volvo V70: Göteborg and Gent Volvo S60: Gent Volvo S40: Gent Volvo V50: Gent Volvo C70: Uddevalla 7.100

Customersatisfaction Employeesatisfaction shareholders society :Social environment Employee in focus customer in focus Customersatisfaction Employeesatisfaction shareholders society : integration of environment Suppliersupport VCG team history Change in organisational culture New Vision TPM Part IIITPM Part II VEC-TeamC.O.P. TPM Part I Employee in focus TPM SPECIAL AWARD Oil crisis TPM EXCELLENCE AWARD JDP BEST QUALITY PLANT EUROPE TPM WORLD-CLASS AWARD EUROPEAN QUALITY AWARD - Decrease in Production - Crisis - Conflicts - Negativism

Maintenance MaterialQuality Specialists TEAM Workingstructure Area responsible Self-regulation Team Leader Team leader Team leader Team operators Supplier Customer Supplier Customer Rotation TEAMCORNER

Q1 Self-managment Rotation C2 Q3Q1IME D Q2 S1 C1 M D S Q1 Self-managment Rotation C2 Q3Q1IME D Q2 S1 C1 M D S2 Teamleader IN production : Production support Production support in team Supportive departments Support Area responsible (QCDISME) Support of the teams

1 gain basic knowledge and insight get rid of the causes of abnormalities Perform an observance of quality Set down own standards Quality improvement Going into the knowledge of teammembers perform and improve set down and standardize maintenance Continuation improvement Self-managment : 7 steps 1 M Q D S E C I maintain Improve

Team C I D M E Q S QUALITY COST ENVIRONMENTDELIVERY MORALINNOVATION SAFETY Objectives translated into teamroles