Restaurant Assistant CS410 Fall ‘04 Group 2

Restaurant Assistant Group Members October 20, 2004 2

Restaurant Assistant Outline Industry problems and solutions Goals and objectives What our system will do and not do Pro’s and con’s Our competition Potential customer feed back Current method vs. our method Risks/issues and mitigations Budget Conclusion October 20, 2004 3

Restaurant Assistant Problem Statement Current restaurant methods used to monitor expiration dates and inventory are leading to profit and time loss. October 20, 2004 4

Problem Characteristics Restaurant Assistant Problem Characteristics Expiration of food Profit loss Wasting of food Sickness Lawsuits Health violations Fines Restaurant shutdown Bad reputation October 20, 2004 5

Restaurant Assistant Solution Statement To develop a user friendly food preparation monitoring system for the restaurant industry. October 20, 2004 6

Solution Characteristics Restaurant Assistant Solution Characteristics Database driven inventory system User friendly interface Commercially available hardware Bar-coded inventory Employee production tracking Temperature sensor Automatic food expiration warning October 20, 2004 7

Restaurant Assistant Restaurant Industry It’s on the rise 12 million employees 15% increase in foodservice managers Restaurant Industry’s Share of Food is 53%!!!! * Source: http://www.restaurant.org/research/ind_glance.cfm October 20, 2004 8

Restaurant Assistant We like to eat out Americans eat almost 30% of their meals away from home Eating out is becoming more accepted 440.1 billion dollars for restaurants in 2004 168.6 billion dollars increase from 1994 * Source: http://www.restaurant.org/research/ind_glance.cfm October 20, 2004 9

Restaurant Assistant Goals Save restaurant managers time and money Implement a user friendly system Improve current inventory system Inventory reports Expired food notifications Real time food temperature data Provide inventory forecasting October 20, 2004 10

Development Objectives Restaurant Assistant Development Objectives Develop a user friendly restaurant database Implement software interface with database Integrate current hardware into the system Health inspector approval October 20, 2004 11

The Restaurant Assistant will: Notify managers of current expired food items and future expirations Display on-hand inventory Monitor food temperatures Monitor employee production Print out of forecasting information October 20, 2004 12

The Restaurant Assistant will not: Eliminate human error Eliminate food-borne diseases Stop foods from expiring October 20, 2004 13

Restaurant Assistant PRO’S AND CON’S PRO’S Save restaurants money Great way to take the next step in integrating technology in the workplace Ease of use New restaurants have better chance of survival during first year CON’S Customer training Transitioning to new system Initial Cost October 20, 2004 14

Restaurant Assistant Competition Matrix * See Appendix pg. 2 October 20, 2004 15

Restaurant Assistant Customers YES Restaurants Chains Fine dinning Cafeteria Buffets Schools NO Mom & Pop Pubs Military * See Appendix pg. 17 for market analysis October 20, 2004 16

Thrown Out And Prepared Restaurant Assistant Thrown Out And Prepared October 20, 2004 17

Source: Interview Data From All Restaurants Restaurant Assistant Interview Report Interview Report Source: Interview Data From All Restaurants October 20, 2004 18

Who Monitors Expired Food? Restaurant Assistant Who Monitors Expired Food? Source: Interview Data From All Restaurants October 20, 2004 19

Food Preparation Cycle Restaurant Assistant Food Preparation Cycle Order Check Delivery Put into Inventory Store Check Resources Trash Check Food Find FIFO Serve Store Prepare Food Stolen October 20, 2004 20

Restaurant Assistant Component Diagram Manager’s office kitchen DINING ROOM Manager’s office kitchen Walk-in-refrigerator October 20, 2004 21

Restaurant Assistant Restaurant Assistant System Diagram User I/O Wireless Control System Temperature Control System October 20, 2004 22

Restaurant Assistant User Interface October 20, 2004 23 *Source: http://www.actionsystems.com/?trackcode=bizcom

Restaurant Assistant Database Cycle Database Employees Resources Products Deliveries LT LT LT LT LT LT Temp. Changes Inventory Schedule October 20, 2004 24

Restaurant Assistant Technology Clear-coated barcode printer Barcode scanner LCD touch screen Temp. Sensor Database Expiration dates Preparation dates Employee ID Food ID Barcode October 20, 2004 25 * See Appendix ?? For more information

Restaurant Assistant Major Risks Schedule Financial Technical Customer Not enough people Equipment delays Information delays Financial Additional and unforeseen expenses Inflation issues due to schedule issues Contract penalties - late on delivery Reduction of funding Availability of necessary equipment Technical Equipment availability Technology availability Customer Sophistication of customer October 20, 2004 26

Restaurant Assistant Mitigations Schedule Financial Technical Customer More people will be hired if desired Equipment will obtained before needed Information will be constantly updated Matrix organization will be put in place Financial Tech support will be added in cost Strict scheduling will be enforced Proper time management Alternate funding upon loss of resources Proper Forecasting will be implemented Technical All Hardware will be available Software will be purchased Customer Most managers have computer skills October 20, 2004 27

Restaurant Assistant Technical Issues Data redundancy Temperature regulations Power failure Technical support October 20, 2004 28

Restaurant Assistant Management Issues Human mistakes Complexity (computer skill) Final product is not too costly Health regulation October 20, 2004 29

Restaurant Assistant Resource Issues Obtaining our goals in the allowed time Limited financing Inconsistent methods Find test client October 20, 2004 30

Restaurant Assistant Development Salary Budget October 20, 2004 31 Title Number needed Salary Employment Duration (months) Cost of Employment Software Engineer 2 $ 68,569.00 20 $ 114,281.67 Network Engineer/Lead Software Engineer 1 $ 87,572.00 $ 145,953.33 Computer Graphics Specialist $ 41,561.00 12 $ 41,561.00 Project Manager $102,099.00 28 $ 238,231.00 Technical Writer $ 58,903.00 6 $ 29,451.50 Lawyer $ 94,074.00 $ 219,506.00 Quality Assurance Manager $ 53,926.00 $ 125,827.33 Marketing Manager $ 62,410.00 18 $ 93,615.00 40% Overhead $ 403,370.73 Total Employee Budget $ 1,411,797.57 *Values based on average salaries in Virginia Beach, VA as of Fall of 2004. See Appendix pg. 6 for more information October 20, 2004 31

Development Equipment Budget Restaurant Assistant Development Equipment Budget Item Number Cost Total Cost Hardware Costs Computer Workstations* 5 $ 940.66 $ 4,703.30 Samsung CLP-550 Color Laser Printer 1 $ 279.99 $ 279.99 Software Costs Microsoft Visual Studio .NET Professional edition 3 $ 503.99 $ 1,511.97 Adobe CS Suite V11.0 $ 889.95 $ 889.95 Microsoft Office Professional 2003 $ 199.99 $ 999.95 Total Cost: $ 8,385.16 *Prices based on pricing as of October 19, 2004, see Appendix pg. 3 for more information. October 20, 2004 32

Restaurant Assistant Production Budget October 20, 2004 33 Part # of units Cost Server 1 $ 599.99 Database Management System $ 595.00 Computer/Database System $ 940.66 Standalone scanner 1 per walk-in $ 325.00 Handheld Scanner $ 425.00 Temperature sensor $ 119.00 Laser Printer $ 149.99 Barcode Printer $ 289.00 LCD touchscreen, wireless $ 700.63 Total Cost $4,144.27 *See appendix pg. 9 for more detailed information October 20, 2004 33

Restaurant Assistant Customer Cost Hardware: $4,599.99 Software: $1,995.99 Installation: $404.01 Total Cost: $6,999.99 October 20, 2004 34

Restaurant Assistant Break Even Analysis October 20, 2004 35 Development Salary $1,411,797.57 Development Equipment $ 8,385.16 Production Costs per Unit $ 4,144.27 Revenue per Unit $ 6,999.99 Profit per Unit $ 2,855.72 Units needed to break even 497.31 Units sold per week: 11 Break Even Time (weeks) 49.7 < 1 year * See Appendix pg. 8 for schedule analysis October 20, 2004 35

Restaurant Assistant Conclusion Identified industry problems and solutions Technical components were discussed Required resources Management methods and organizational structure Risks/issues and mitigations Improved solutions to the current problems Budget October 20, 2004 36