MONITORING: Part of INSQA’s Quality Assurance Process 1. PURPOSE The purpose of a monitoring visit is to perform a formative evaluation of the process of implementation of the NQF by the provider

2. The SAQA Act requires all Education and Training Quality Assurance (ETQA) Bodies to be promoters and custodians of Quality and the Quality Assurance policies and processes of its constituent providers. 3. The Quality Assurance System ensures efficiency and effectiveness of the implementation of the NQF.

Outcomes of the Monitoring Visit Verify progress as an Accredited Provider – focusing on ‘gaps’ identified in the Accreditation Application Identify outstanding information / policies / procedures Assist with identification of qualifications / unit standards to be offered Identify implementation problems Develop support strategies Assist providers towards greater efficiency and effectiveness in implementing: Recognition of Prior Learning (RPL) Student support Assessment and moderation Data recording

LIST OF REGISTERED QUALIFICATIONS The National Certificate in Insurance Administration The National Certificate in Insurance The National Certificate in Healthcare Benefits Administration The National Certificate in Long Term Insurance The National Certificate in Insurance: Long Term: Risk Assessment The National Certificate in Collective Investments The National Certificate in Risk Management The National Certificate in Short Term Insurance The National Certificate in Financial Services: Wealth Management.

Are Areas to be covered in Monitoring Visit Proof of registration QMS (or plans to develop a QMS) Learning programmes Proof of financial sustainability Staffing policies Staff Curriculum Vita Learnership management (if you provide Learnerships) Assessment policies and procedures Moderation policies and procedures Learning material development Student record keeping Student support systems