Congebec The case of Congebec A partnership with Di-Mart Payal Aniche Javerchand Ioana Ravoiu Amy Furgoch

Congebec Overview RecommendationImplementationKey Takeaways Company values Integrity Teamwork Respect Accountability Excellence Empowerment

Congebec Overview RecommendationImplementationKey Takeaways Company values Integrity Teamwork Respect Accountability Excellence Empowerment

Congebec Overview RecommendationImplementationKey Takeaways The mandate By 2020 Congebec will be saving over $ per year as well as improving company reputation and increasing their accountability through innovative solutions.

Congebec Overview RecommendationImplementationKey TakeawaysAgenda The importance of Di-Mart Issues Recommendations o Inventory Management o HR Implementation Key Takeaways

Congebec Overview RecommendationImplementationKey Takeaways Di-Mart: The customer Leading retailer for underserved communities Fastly growing companyAdaptable to different markets

Congebec Overview RecommendationImplementationKey Takeaways The issues Lack of inventory identification Outdated inventory system Inefficient use of labour Unclear employee directions Delayed supplier communication

Congebec Overview RecommendationImplementationKey Takeaways Issues Continued Inventory Management Human Ressources

Congebec Overview RecommendationImplementationKey Takeaways Issues Continued Inventory Management Human Ressources

Congebec Overview RecommendationImplementationKey Takeaways Inventory Management Issues Untraceability Late trigger for low inventory levels Errors in slots location Lack of tracking of expiration dates Manual Palet Identification Inefficient use of labour Increase in human error

Congebec Overview RecommendationImplementationKey Takeaways Inventory Solution

Congebec Overview RecommendationImplementationKey Takeaways Electronic Inventory System External Purchase Will keep track of: o Inventory levels o Inventory location o Product expiry dates o Identification of transportation method

Congebec Overview RecommendationImplementationKey Takeaways EPOD System « Electronic Proof of Delivery » Accessible on phones, tablets and other electronics Scans bar codes on pallets each time they are moved Identifies locations of pallets Requires signature of employees Nicholas Pedneault

Congebec Overview RecommendationImplementationKey TakeawaysAdvantages Employee responsabilityInventory traceabilityIncreased labor efficiencyDecrease in human errorElectronic order history

Congebec Overview RecommendationImplementationKey Takeaways Cost Savings Error Reduction Labor Efficiency

Congebec Overview RecommendationImplementationKey Takeaways Cost of errors Tangible Employee time Returns and recalls Delays Intangible Company Reputation Customer Relationships

Congebec Overview RecommendationImplementationKey Takeaways Di-Mart Cost of Errors 1655 items/ night * 6 nights/week * 52 weeks/ year = items shipped/year Assuming 1% error on items = 5000 errors/ year Assuming the average cost of error is 1 hour at $15/hour =$75000 savings per year from error reduction

Congebec Overview RecommendationImplementationKey Takeaways Cost of Labour Inefficiency Saving Time on PaperworkManual UPC Cost inscriptionTagging and untagging pallet

Congebec Overview RecommendationImplementationKey Takeaways Di-Mart Cost of Labour 240 orders/ night * 6 nights/week * 52 weeks/ year = items shipped/year Save 0.5 hours per order = $ 37500/ year in employee time

Congebec Overview RecommendationImplementationKey Takeaways Total Savings $ per year from Di Mart Alone

Congebec Overview RecommendationImplementationKey Takeaways Issues Continued Inventory Management Human Ressources

Congebec Overview RecommendationImplementationKey Takeaways Human Ressources Human Errors

Congebec Overview RecommendationImplementationKey Takeaways « Employees should reduce their trust in one another and perform the audit more vigilantly »

Congebec Overview RecommendationImplementationKey Takeaways Core Values Teamwork Respect Accountability Unalignment

Congebec Overview RecommendationImplementationKey Takeaways Human Resources Solution

Congebec Overview RecommendationImplementationKey Takeaways Human Ressources Solution EPOD system that will empower employees to more responsability and accountability

Congebec Overview RecommendationImplementationKey Takeaways Training Sessions 2 training sessions Before the implementation of the EPOD system After the implementation of the system Assessment

Congebec Overview RecommendationImplementationKey TakeawaysReception Before Repalettization Inventory count 3 different papers PO BOL Receiving sheet After Repalettization Inventory scanning No need to write down the information

Congebec Overview RecommendationImplementationKey Takeaways Storing Goods Before Manual inscription of UPC code, expiry date and number of cases Inappropriate storage After Electronic Inventory System EPOD system LESS ERRORS

Congebec Overview RecommendationImplementationKey TakeawaysImplementation Q1Q2Q3Q4 - Smooth Employee Training Electronic System EPOD 2016

Congebec Overview RecommendationImplementationKey Takeaways Key Takeways EPOD Debrief employees Achive company vision