CUSTOMIZING COLLEAGUE SELF-SERVICE Celeste McCormick and Matt Toth Lewis-Clark State College July 31, 2015 Information Technology Coeur d’Alene, Idaho

SESSION RULES OF ETIQUETTE  Please turn off you cell phone/pager  If you must leave the session early, please do so as discreetly as possible  Please avoid side conversation during the session Thank you for your cooperation! Coeur d’Alene, Idaho

INTRODUCTION  LCSC will present its perspective and invite discussion with other institutions that are using Self-Service.  How are institutions training, developing and organizing their IT departments to support the customization of Student Planning?  What customization efforts are underway and how are they progressing? Coeur d’Alene, Idaho

SESSION AGENDA 1. Introduction. 2. Who is Doing What? 3. Skills and Technologies Involved. 4. Training Available. 5. Source Control. Coeur d’Alene, Idaho

INTRODUCTION Who we are. What is Colleague Self-Service. Why we need to be able to customize it. Coeur d’Alene, Idaho

WHO WE ARE  Founded in 1893, Lewis-Clark State is a public undergraduate college with a three-part mission of academic programs, professional-technical programs, and community programs. Coeur d’Alene, Idaho

WHAT IS COLLEAGUE SELF-SERVICE  The Colleague Self-Service product is a web application that retrieves and updates Colleague data. Coeur d’Alene, Idaho

WHY WE NEED TO BE ABLE TO CUSTOMIZE SELF-SERVICE  Not enough information is being displayed.  Too much information is being displayed.  The wrong information is being displayed.  The correct information is being displayed incorrectly. Coeur d’Alene, Idaho

WHO IS USING COLLEAGUE SELF- SERVICE  Which modules are you using?  How long has each module been in use?  Have there been requests to modify Colleague self-service? Coeur d’Alene, Idaho

WHO HAS CUSTOMIZED COLLEAGUE SELF-SERVICE?  What has been customized?  Describe your institutions process on managing changes. Coeur d’Alene, Idaho

SKILLS AND TECHNOLOGIES INVOLVED Self-Service architecture. Skills needed. Who has these skills in your department? If you don’t have already, how do you intend to develop them? Coeur d’Alene, Idaho

SELF-SERVICE ARCHITECTURE Coeur d’Alene, Idaho

SELF-SERVICE COMPONENTS AND TECHNOLOGIES Coeur d’Alene, Idaho

THOUGHTS FROM TODD BOWDEN, ELLUCIAN INSTRUCTOR Coeur d’Alene, Idaho

WHO KNOWS WHAT?  Where do these skills reside in your department?  If you don’t already have them, how do you intend to develop these skills? Coeur d’Alene, Idaho

TRAINING & MANUALS AVAILABLE FROM ELLUCIAN Customizing Colleague Self-Service (diagram) Customizing the Colleague Web API Possible: Source Control Coeur d’Alene, Idaho

USES MVC FLOW Coeur d’Alene, Idaho

SOURCE CONTROL Ellucian’s recommendations What are others using, or plan to use? Why? Coeur d’Alene, Idaho

SESSION SUMMARY  Summarize the key points you want your learners to remember Coeur d’Alene, Idaho

QUESTIONS AND COMMENTS THANK YOU! Celeste McCormick Matt Toth Coeur d’Alene, Idaho