1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. UK&IE Oracle Partner Business Centre Presentation

2 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Y13 UK&IE PBC Team Segmentation Account Management & Renewal Partner Recruitment Partner Activation & Specialization Q&A UK&IE PBC Team Segmentation Account Management & Renewal Partner Recruitment Partner Activation & Specialization Q&A

3 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Y13 Gina Alaschkar Specialization & Activation Narcisa Tudor Specialization & Activation Rodica Bosca Renewal UK&IE Livia Calciu Renewal UK Mircea Becherescu Renewal UK Alexandra Vasiliu Recruitment Andreea Ailenei Recruitment Gabriela Serban Recruitment Dana Toma Recruitment & Activation UK&IE PBC Team Segmentation

4 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Y13 Renewal & Account Management  Managing the Renewal of over 1,100 UK Partners YoY  Proactive Renewal Campaigns 90/60 and 30 Days Prior to Partnership’s Expiration Date  24h SLA Response Time for Generic Questions & Issues  Proactive Reminders on Distribution Agreement’s Expiry Date and Renewal Assistance  Partners’ SPOC on any OPN queries and more…  Close Relationship with Arrow&Avnet and Local A&C Organization  Managing the Renewal of over 1,100 UK Partners YoY  Proactive Renewal Campaigns 90/60 and 30 Days Prior to Partnership’s Expiration Date  24h SLA Response Time for Generic Questions & Issues  Proactive Reminders on Distribution Agreement’s Expiry Date and Renewal Assistance  Partners’ SPOC on any OPN queries and more…  Close Relationship with Arrow&Avnet and Local A&C Organization

5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Y13 Recruitment & Prospecting  Over 150 Net New Partners Have Joined the OPN Since June 2012  Inbound and Outbound Recruitment Assistance  Cross-LOB Communication for Prospect Queries and Resolutions  Over 13 Recruitment Campaigns  Over 500 interactions/day by phone, and chat  Over 150 Net New Partners Have Joined the OPN Since June 2012  Inbound and Outbound Recruitment Assistance  Cross-LOB Communication for Prospect Queries and Resolutions  Over 13 Recruitment Campaigns  Over 500 interactions/day by phone, and chat

6 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Y13 Partner Activation  Partner Engagement & Profiling on OPN Resources, Oracle Product Stack, Resell Rights & Certification  Proactive Call Outs Campaigns New partners Existing partners with Das, not transacting Existing partners without Das  VAD Engagement to support Partner Activation  Tools: Activation Center (Portal), Eblasts, PBC Campaigns  Partner Engagement & Profiling on OPN Resources, Oracle Product Stack, Resell Rights & Certification  Proactive Call Outs Campaigns New partners Existing partners with Das, not transacting Existing partners without Das  VAD Engagement to support Partner Activation  Tools: Activation Center (Portal), Eblasts, PBC Campaigns

7 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Y13 Partner Certification & Specialization  Over 200 UK Specialized Partners & Over 1000 Individual Specializations  PBC Assistance on Reaching Competency & Business Criteria  Multi Specializations Logo  Set up Partner Events on O.com  Demonstration Services Access  Over 200 UK Specialized Partners & Over 1000 Individual Specializations  PBC Assistance on Reaching Competency & Business Criteria  Multi Specializations Logo  Set up Partner Events on O.com  Demonstration Services Access

8 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.

9 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.