Information and Decision Support Systems Chapter 6 October 22.

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Presentation transcript:

Information and Decision Support Systems Chapter 6 October 22

BUS 311: Fall TPS, MIS/DSS, and AI/ES

BUS 311: Fall Management Information Systems Provide routine information to managers in the functional areas Provide information in exception reports and ad hoc (demand) reports Terminology  Originally: ’MIS’ used for everything having to do with IT and IS  Today: ’MIS’ used for this type of system (except in a few universities!) MIS gets input from TPS

BUS 311: Fall Management Information System

BUS 311: Fall Sources of Managerial Information

BUS 311: Fall Guidelines for Developing MIS Reports

BUS 311: Fall Decision Support Systems Support for Problem- Solving Phases Different Decision Frequencies  One-time: ad hoc DSS  Repetitive: Institutional DSS Different Problem Structures  Highly structued vs. Semi or unstructured Support for Various Decision-Making Levels  Operational, tactical, strategic

BUS 311: Fall Decision Making Level

BUS 311: Fall DSSs versus MISs Problem Type Users Support Emphasis Approach System Speed Output Development

BUS 311: Fall Book, p. 238

BUS 311: Fall Model of a DSS Financial Models Statistical Analysis Models Graphical Models Project Management Models

BUS 311: Fall Group Decision Support System Software application that consists of most elements in a DSS, plus software needed to provide effective support in a group decision making Special design Ease of use Flexibility Decision-making support Anonymous input Reduction of negative group behavior Parallel communication Automated record keeping

BUS 311: Fall GDSS Configuration

BUS 311: Fall GDSS Alternatives

BUS 311: Fall GDSS Decision Room

BUS 311: Fall Executive Support System Tailored to individual executives Easy to use Drill down capabilities Support need for external data Can help when uncertainty is high Future-oriented Linked to value-added processes Support for  defining an overall vision  strategic planning  strategic organizing and staffing  strategic control  crisis management

BUS 311: Fall Coming up Thursday  Relational DB Appendix  Due: Tutorial 6 Tuesday  Intelligent/Advanced Systems  Chapter 7

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