Library and Information Center Emergence of Hybrid Positions at the Georgia Tech Library Jay Bruce

Library and Information Center Outline The Library West Commons Creating Hybrid Positions Promoting/Hiring Hybrid Candidates Next Steps

Library and Information Center Library West Commons Information Services Desk 80 seat mixed productivity cluster 20 seat multimedia Workshop

Library and Information Center Opportunity… Common Service Point (LWC) Multiple service providers (OIT, Library)

Library and Information Center Initial Support Schedule Librarian Computer Support Specialist User Assistant (student) Multimedia Assistant (student) Library Assistant III

Library and Information Center Goals…. Eliminate “turfdoms” Level the playing field Recognize the changing environment Identify appropriate blend of skills Provide career opportunities

Library and Information Center Process… Identify functional skills needed Complete position questionnaires OHR review Create positions Re-classify first incumbents

Library and Information Center Information Services Department Librarians 5 Library Assistant III (108 non-exempt) 1 Library Technical Asst (109, exempt)

Library and Information Center Information Services Department Current 10 Librarians 2 Library Assistant III 3 Information Associate I (110, exempt) 1 Information Associate II (112, exempt)

Library and Information Center Types of Requests by Hour 8 AM – 6PM45% IT related 55% Information questions 6 PM -midnight70% IT related 30% Information questions Midnight - 8 AM85% IT related 15% Information questions

Library and Information Center Number of Requests by Hour 8am-4pm 64% 4pm-midnight 28% midnight-8am 8%

Library and Information Center Today’s Reality…. Evaluate Benefits

Library and Information Center Hiring Hybrid Candidates Advertising the Position Candidate Pool Hiring Process

Library and Information Center Next Steps…. Phase out Library Assistant positions Broaden candidate pool Market for increased interest Future