1 Product Management & Design Q ***** Confidential *****

ROADMAP 2 ***** Confidential *****

Q4 Plan 3 ***** Confidential ***** Related Questions September October November December Rich Authoring Experience (Multi-Content) Publish Series & Questions across Communities (for Private Groups) Publish Series & Questions across Communities (for Private Groups) SharePoint Integration Alpha – Redesigned iOS & Android Apps Member and Content Management (for Private Groups) Member and Content Management (for Private Groups) Advanced Analytics Full Rollout (Post Beta) Advanced Analytics Full Rollout (Post Beta) January Homepage + Wrap Up – Complete Private Groups Homepage + Wrap Up – Complete Private Groups

Q4 Delivery 4 ***** Confidential ***** Related Questions September October November December Rich Authoring Experience (Multi-Content) Publish Series & Questions across Communities (for Private Groups) Publish Series & Questions across Communities (for Private Groups) SharePoint Integration Alpha – Redesigned iOS & Android Apps Private Groups MVP Launch Advanced Analytics Full Rollout (Post Beta) Advanced Analytics Full Rollout (Post Beta) January Private Groups P1 Launch Delivered Per Plan Shuffled Feature Set

Q1 Roadmap 5 ***** Confidential ***** Member Management Roll up “gear” pages and digests Content Management Lenses Infrastructure January March Alpha – Redesigned iOS & Android Apps February Beta – Redesigned iOS & Android Apps Sales Rep & Manager Lenses Full Launch – Redesigned iOS & Android Apps Reconfigure “Your Feed” Algorithm Optimize view and create flows Tables Groups Admin Page Mobile Private Groups Lenses Other

LENSES 6 ***** Confidential *****

What Lenses Enable for our Business Win More Deals  Drive a Sense of Urgency By surfacing targeted ROI and KPI proof points  Versus Niche Competition Personalized solutions per use case and stakeholder Compelling, targeted sales demos  Increase Conversion from Lead to Close Deliver on our promise by bridging GTM strategy & product offering  Remove Hurdles in Sales Cycle Custom build one-off client requirements via Professional Services 7 ***** Confidential *****

What Lenses Enable for our Business Decrease Churn  Improve Community Performance Actionable data visualizations inform improvement opportunities Surface creation and curation features to better community content  Increase Engagement Adaptive design, access from any device Inline integrations, access from any tool Hook into key enterprise workflows, becoming a daily use tool Surface key content and visualizations enabling users to be more efficient and effective at their jobs Surface discovery features, helping users find most relevant, personalized content 8 ***** Confidential *****

What is a Lens? Functionally, a lens is a single landing page comprised of many personalized modules. 9 ***** Confidential *****

Module Content Types 10 ***** Confidential *****

11 ***** Confidential *****

Module Creation 12 ***** Confidential ***** Pre-built Templates Custom-built Self-built

13 ***** Confidential ***** Enter Embed Code

14 ***** Confidential *****

15 ***** Confidential *****

16 ***** Confidential *****

One lens per use case and stakeholder Lenses Roadmap 17 ***** Confidential ***** Q1 Q2 Q3 Q4 Infrastructure Sales & Marketing Enablement: Sales Manager Sales Rep Content Creator Sales & Marketing Enablement: Sales Manager Sales Rep Content Creator Customer Success: Community Manager CS Manager Support Rep Client Customer Success: Community Manager CS Manager Support Rep Client Onboarding & Training: Trainer Trainee Onboarding & Training: Trainer Trainee Enterprise: Owner Administrator Enterprise: Owner Administrator Lens Builder

Sales Rep Lens 18 ***** Confidential *****

19 ***** Confidential ***** Sales Manager Lens

20 ***** Confidential ***** Content Creator Lens

Buyer Lens 21 ***** Confidential *****

22 Thank You ***** Confidential *****