E-Government in Public Libraries American Library Association Annual Conference Washington DC Nancy Fredericks, E-Government Services Manager Pasco County.

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Presentation transcript:

E-Government in Public Libraries American Library Association Annual Conference Washington DC Nancy Fredericks, E-Government Services Manager Pasco County Library Cooperative June 26, 2010

Dedicated Computers Extended Time Limits

E-Government Policy

Legal Issues (Florida)  Provide verbal and written disclaimers (especially as part of Internet user agreement – click through on all library computers)  Refrain from helping users fill out forms that require co-signatures (e.g. Florida family court forms that require signatures by person who helps user fill out form - that comes with a requirement to keep the forms for six years)  Do not select forms for users - okay to help them use an index of forms, but selection is up to user (per Florida Bar Association unauthorized practice of law)  Refrain from typing in personal information, particularly social security numbers and passwords Report submitted to Florida State Library by Mary Minow

Statistics (librarian logs)

Statistics

Promotion & Information Lists of commonly accessed websites, what to bring when completing forms

PCLS Website (E-Government)

PCLS E-Government Blog

PCLS E-Government Tools Page

Programs & Partnerships Florida Department of Children & Families (Food Stamps)

Programs & Partnerships 211- United Way

Programs & Partnerships Social Security Administration

Programs & Partnerships Career One-Stop Centers

Programs & Partnerships Outreach to the Underserved

Programs & Partnerships Access to Justice-Legal Aid

Contact: Nancy Fredericks Pasco County Library System

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