Time and Labor Management Implementation Best Practices

Ren Allsup Time and Labor Management Product Consultant Product Consultant Introduction OverviewAssessingOptionsPartnerTestQA

Assessing the Needs of the Group Offering the Right Options Partnering to Promote Understanding Testing! QA session Product Consultant Introduction OverviewAssessingOptionsPartnerTestQA

Product Consultant Introduction OverviewAssessingOptionsPartnerTestQA Short and Simple Questionnaire A short questionnaire is more likely to be filled out and can lead to more productive scoping Scoping Calls Scheduling a call to review the group’s needs is often the best way to ensure proper expectations are set Identify Potential Obstacles Isolating features or configurations that are not available will save you and the client future frustration

Product Consultant Introduction OverviewAssessingOptionsPartnerTestQA Basic vs Advanced TLM Appropriate Hardware Configurations Avoiding Awkward Work-a-rounds

Product Consultant Introduction OverviewAssessingOptionsPartnerTestQA

Product Consultant Introduction OverviewAssessingOptionsPartnerTestQA Hardware Considerations Connection speeds will impact experience Work conditions are relevant to entry method selection Additional devices as back-up/enrollment

Product Consultant Introduction OverviewAssessingOptionsPartnerTestQA Work-a-rounds If suggested at all, make sure it is tested and meets the need Sometimes better to advise when functionality is not present and determine the severity of the need

Product Consultant Introduction OverviewAssessingOptionsPartnerTestQA Involve the client in all stages of TLM configuration Training calls are a great way to begin building out settings with the client Resist completing configurations yourself Work together to establish timelines

Product Consultant Introduction OverviewAssessingOptionsPartnerTestQA Set a clear test plan for the end users Check regularly with the group regarding test progress Gain agreement on readiness to go live

Product Consultant Introduction OverviewAssessingOptionsPartnerTestQA Questions?

Product Consultant Introduction OverviewAssessingOptionsPartnerTestQA Thank You!