Section 3-1 Consumer Ethics
The Meaning of Ethics Ethics: – Guidelines for human behavior based on principles about what is ______ and ______. Ethical Behavior: – Commitment to do what’s ________. – What’s ______ isn’t necessarily what is _______ or most convenient. – Shows respect and responsibility. – Example:
Consumer Courtesy Treat others with respect by being courteous and considerate. Do so in any establishment by: – Following the rules – Not using foul language – Waiting your turn – Being ______ and ________
Consumer Courtesy (cont) The supermarket: Public Transportation: The salon:
Consumer Courtesy (cont) The clothing store: The restaurant:
Skits Work in groups of 2-3 (your row) Act out a scene showing what happens when a customer does not behave courteously in one of the situations described on pages 76 & 77 about Consumer Courtesy. Then act it out a second time showing what happens when the customer does show courtesy. ***(Idea if you have 3 in your group: have one group member be the narrator and “set” the scene) ***
Dishonest Practices Shoplifting: the theft of merchandise from stores. – Merchants lose _______ of dollars each year. – _______ consumer is harmed by shoplifting because: 1. 2.
Consequences of Shoplifting When caught: – Arrest – Fines – Jail time – Criminal Record – Cause shame and embarrassment to oneself, family and friends.
More on Shoplifting Go here: plifting/shoplifting.htm plifting/shoplifting.htm Three interesting facts you discovered:
Shoplifting Seagull
Other Dishonest Practices 1.Snacking in the grocery store 2.Returning ______ ______ 3.Price _________ 4.Fare beating: 5.Using copyrighted material without permission:
Ethical Issues for Consumers What do you do if a company that you purchase from isn’t treating their workers fairly or harming the environment? – Transferring ethical behaviors across the board.
Check Your Understanding 1.Define ethics and give examples of ethical principles. 2.Explain three guidelines for consumer courtesy. 3.How does shoplifting hurt others?