Bundessprachenamt Meeting Customers' Language Requirements BILC Conference 2006 Budapest, Hungary Herbert Walinsky, Bundessprachenamt

Bundessprachenamt Our Customers and their Needs Variety of customers –Military –Civilian Language levels –Prerequisites –Goals

Bundessprachenamt General Goals Optimal training what's needed, when it's needed, for as long as it's needed Shortest possible time, minimum expense

Bundessprachenamt Some Approaches to meeting Customers' Needs

Bundessprachenamt SLP courses with customer-oriented LSP elements mid to high SLP requirement low SLP requirement

Bundessprachenamt Non-SLP LSP courses mid to high SLP prerequisite 0 or low SLP prerequisite

Bundessprachenamt The Lockheed P 3 Orion aircraft

Bundessprachenamt Technicians at work

Bundessprachenamt Factors Determining Future Requirements vs Student availability Specific language needs Budgetary restrictions

Bundessprachenamt Meeting future requirements 2002 vs Centralization Courses Teacher training Materials development Testing

Bundessprachenamt Centralization Greater flexibility Common standards - Hiring policy & procedures - Teacher training - Language instruction - Testing & examiner training

Bundessprachenamt Courses – and beyond Teletutoring pilot project "Mini-courses" Other

Bundessprachenamt Students from the UAR improve their German by introducing their home country to visitors from a local school. Learning by doing

Bundessprachenamt Teacher Training Didactics and Methodology Instruction & Facilitation TELL Technology -Enhanced Language Learning Language Testing & Examiner Training Military Working Language

Bundessprachenamt General, Non service-specific job-related Military working language Service or branch-specific working language Specialized and job-specific Weapons-system specific Specialized Language Training

Bundessprachenamt Service and / or branch- specific General Language Specialized and job-specific in authentic context General Military Working Language e.g. Weapons- system specific Degrees of specialization

Bundessprachenamt Materials development for specialized language Military familiarization Survival materials

Bundessprachenamt Mr. Hakim, shown admiring the "Kombi-Campus" CD for level 1.3 in English in the "hand" of the remote-controlled TEODor mine-clearing vehicle, has since completed the interactive survival trainer for Dari. Interactive learning materials held high!

Bundessprachenamt The multimedia package for Swahili with CD-ROM and survival phrasebook

Bundessprachenamt Topic areas in interactive survival programs: Basics Making contact Daily needsFinding and describing places Emergency situations On the roadChecks and controls Military matters This and that

Bundessprachenamt Dari

Bundessprachenamt Language Testing Administration & evaluation: MC tests Multi-level oral and written exams Comprehensive examination guidelines Examiner training seminars

Bundessprachenamt Some customers don't need specialized language training.