CITIZEN CENTRIC SERVICE MONITORING Divya Mittal Assistant Secretary, NITI Aayog.

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Presentation transcript:

CITIZEN CENTRIC SERVICE MONITORING Divya Mittal Assistant Secretary, NITI Aayog

GovernmentFunctionariesPublic Government INTRODUCTION

My City Safe Decisions Areas of patrolling CCTV cameras Time of patrolling Street lighting Public transport Community Policing Type of Harassment All Categories Comments Ogling Sexual Assault Stalking

COLOUR My City Health

My City Fix Citizens report issues and request services from government Right to service delivery Photograph of fault GIS Mapping Expected time for correction Broken Streetlights Garbage Dumps Water Collection Potholes

Way Forward MyGov 2.0 Other social sector applications Business sector applications Thank You