Building High Performing Teams: Mark Braun Human Resources May 12, 2014

Agenda Your feedback about team experiences Review some good practices Share some research on good collaboration Exercise with debrief

Your Experiences with Teams Good Bad and Ugly

Five Dysfunctions of Teams: Inattention to Results Focus on personal success Lack of Accountability Lack of Commitment Fear of Conflict Absence of Trust

Effective Teams Shared Vision and goals (why and what) Clearly defined roles, responsibilities and expectations Esprit De Corps: commitment and trust Effective Communication Alignment and awareness of styles, values and priorities

Personal Awareness In order to work effectively with me, please ___________ and try to avoid__________ and please know under pressure I may be ________________ so, please________________. In order to work effectively with me, please try to include as much detail as you can about your expectations up front and try to avoid adding to your requirements list once we have begun work and please know under pressure I may be quiet while I am processing what you’re saying so, please just give me a minute to think without thinking I am angry or upset about what you said.

Good Collaboration Product - What Mission Goal Plan Deliverable Process - How Roles Time-line Communications Decision-making Sponsorship Relationship

Activity- Team Experiences Think of a team that you are on now or have been part of in the past: What makes it work well? How could it be improved? What’s your role? How can you help the team be more effective and productive? Get feedback from 2 of your colleagues