© 2012 Autodesk Can You Afford to Use Old Training Methods on New Technology? Module 1: Why Old Training Methods Don’t Work Steve Biver Civil Product Line Manager – Eagle Point Software

© 2012 Autodesk Module Summary In this module we’ll discuss the old training methodologies and explain why these methods have gaps in them, which leaves users always needing more.

© 2012 Autodesk The Dilemma  User need to be as productive as possible.  New technology conquers old inefficiencies  The new technology must be learned before using it  But users don’t have time to learn it  How do you learn new technology without spending too much time?

© 2012 Autodesk Why Traditional Training Doesn’t Work  Lose too much billable time all at once  Too expensive  Very little retention  Only a single event (not reusable for new hires)

© 2012 Autodesk Video Training and eLearning Advantages:  Just in Time Training  Bite Size Chunks for Increased Retention Disadvantages:  Only Button Click Training  Doesn’t teach the why, when and who  No Support

© 2012 Autodesk Why “Figure It Out Yourself” Doesn’t Work  Costs more money in the long run  Figured out how to do it in the wrong way  “Go To” person gets overburdened  Knowledge walks out the door

© 2012 Autodesk Effective Training Solutions Need:  Affordable Cost  Just in Time Training  Reusable Training  Workflow Training  Blended Learning Environment  Custom Content  On-going Support Classroom training events, eLearning, and “Figure it out yourself” methods all combined don’t have these requirements!

© 2012 Autodesk Next Steps Modules in this class:  Module 1: Why Old Training Methods Don’t Work  Module 2: Demonstration of New Training Method  Module 3: Demonstration of New Training Method cont. Recommended next steps:  Review the other modules in this class.  Visit:

© 2012 Autodesk Autodesk, AutoCAD* [*if/when mentioned in the pertinent material, followed by an alphabetical list of all other trademarks mentioned in the material] are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document. © 2012 Autodesk, Inc. All rights reserved.

© 2012 Autodesk Can You Afford to Use Old Training Methods on New Technology? Module 2: Demonstration of New Training Method Steve Biver Civil Product Line Manager – Eagle Point Software

© 2012 Autodesk Module Summary In this module we demonstrate a training solution that provides the following benefits.  Implement standard workflow procedures and have people take advantage of the latest software features  Take just the right amount of training, just when you need it while working on projects and avoid the big blocks of non-billable time and travel costs  Have occasional users productively use the software  On-board new people quickly  Have people help themselves when they get stuck

© 2012 Autodesk Next Steps Modules in this class:  Module 1: Why Old Training Methods Don’t Work  Module 2: Demonstration of New Training Method  Module 3: Demonstration of New Training Method cont. Recommended next steps:  Review the other modules in this class.  Visit:

© 2012 Autodesk Autodesk, AutoCAD* [*if/when mentioned in the pertinent material, followed by an alphabetical list of all other trademarks mentioned in the material] are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document. © 2012 Autodesk, Inc. All rights reserved.

© 2012 Autodesk Can You Afford to Use Old Training Methods on New Technology? Module 3: Demonstration of New Training Method cont. Steve Biver Civil Product Line Manager – Eagle Point Software

© 2012 Autodesk Module Summary In this module we continue to demonstrate a training solution that provides the following benefits. (Please watch Module 2 prior to Module 3)  Implement standard workflow procedures and have people take advantage of the latest software features  Take just the right amount of training, just when you need it while working on projects and avoid the big blocks of non-billable time and travel costs  Have occasional users productively use the software  On-board new people quickly  Have people help themselves when they get stuck

© 2012 Autodesk Next Steps Modules in this class:  Module 1: Why Old Training Methods Don’t Work  Module 2: Demonstration of New Training Method  Module 3: Demonstration of New Training Method cont. Recommended next steps:  Review the other modules in this class.  Visit:

© 2012 Autodesk Autodesk, AutoCAD* [*if/when mentioned in the pertinent material, followed by an alphabetical list of all other trademarks mentioned in the material] are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document. © 2012 Autodesk, Inc. All rights reserved.