EXTEND YOUR REACH Michel de Groot Product Manager Connecting Microsoft Live Communication Server to 1.6 billion mobile users and beyond

TOP 10 MICROSOFT BENEFITS LIVE COMMUNICATIONS SERVER 1.Instantly find and communicate with people. 2.Add real-time collaboration capabilities to core Microsoft Office programs. 3.Collaborate from within Windows SharePoint Services and SharePoint Portal Server. 4.Reduce communication and travel costs. 5.Connect quickly and easily from remote locations. 6.Connect and communicate instantly with other organizations. 7.Take advantage of enterprise-ready features. 8.Get higher availability and data recovery through SQL Server integration. 9.Connect securely through public IM Networks. 10.Build on an extensible platform. Instant Messaging Presence Security Logging

LCS 2003: ADDING “REAL-TIME” TO MICROSOFT OFFICE Presence, IM, and Web Conferencing in Outlook, Word, SharePoint, etc. Enabling higher productivity from peoples’ favorite applications

ABOUT FENESTRAE Founded customer installations Offices: Netherlands (HQ), USA, UK, Germany & Spain 200+ Resellers covering 60 countries Microsoft Gold Certified Partner, Partner for 10+ years Information Worker Solutions Competency ISV/Software Solutions Competency Microsoft Office System Launch Partner.NET Connected Certified Certified for SAP Integration FCP03-01

WHAT DOES FENESTRAE DO? Fenestrae adds Messaging (Fax, SMS and MMS) and Mobility (real-time and sync) to horizontal and vertical applications. Allowing organizations to more effectively communicate with their customers, suppliers and mobile employees. Organization Mobile Voice Employees (B2E) Fixed Voice Fixed Data Mobile Data Mail Fax SMS Suppliers (B2B) Customers (B2B) Customers (B2C)

FENESTRAE SELECTED CUSTOMERS

FENESTRAE COMMUNICATION SERVER MS CRM MS BizTalk Jupiter MS Office System MS SQL Server 1.6 b mobile users MS Exchange SAP MS Live Comm.

FENESTRAE LCS MOBILITY Fenestrae provides Microsoft Live Communication Server with the capability to securely and seamlessly provide instant messaging and presence to any mobile device, anywhere, anytime. GSM GPRS iMode SMS WAP MMS

LCS MOBILE SCENARIOS IM with Mobile Device Selected IM messages to “away from desk” user will be automatically redirected to his wireless device/cell phone and a two way conversational session is established. Recipient chooses selection criteria and his mobile identity (subscriber number) is not revealed to sender. Mobile to IM (“fire & forget”) Message from mobile device can be sent to presenty. If user in on line, message will be delivered to IM client, if not redirected to alternates (Outlook, Mobile Device). Mobile Roaming Two LCS IM users can establish device-to-device session via LCS. All messages will be logged via LCS (compliancy) and internetworking roaming is resolved via the FCS capabilities.

LCS MOBILE BENEFITS Improved Real Time Communications with mobile workers –Connect Anywhere, Anytime –Improved Responsiveness Compliance & Security –Messages logged via LCS like any IM –End-2-end encryption Cost Savings –Reduction in voice calls –Reduction in data charges Faster ROI –LCS Investment leveraged to mobile workers –Low TCO due to native integration and self-management

FENESTRAE COMMUNICATION SERVER ARCHITECTURE Application Connectors XML Message Transfer Agent Routing Queuing State Logging & Monitoring Transport Services SMS MMS Fax iMode WAP Transcoding Exchange BizTalk LCS Office System SQL Server Web services

MicrosoftFenestrae INFRASTRUCTURE SSL TLS LCS Client API

FENESTRAE PRODUCT DEVELOPMENT PROCESS ResearchDevelopment Product Management Sales & Marketing Maintenance and Support Design Doc. Core Product Augmented Product Possible Bugs or ER’s Lost Order Won Order Product Management Product Improvements External :: Customers, Partners, Technology, Competition, Regulations Internal :: R&D, PM, Sales, TC’s, Support, MT, … Fenestrae mission / vision and product strategy Feasibility study Planning Timing Phasing

DEMONSTRATIONS Fenestrae Mobile Instant Messaging –Live Communications Server 2003 –Fenestrae Communication Server Running applications in Windows Messenger 5.0

SAMPLE ARCHITECTURE FOR LOB APPLICATION INTEGRATION Server API Your application in Messenger client Presence & Instant Messaging in your application Live Communication Server Application alerts to IM clients Client API

THE MICROSOFT LCS PROMISE FOR THE ISV COMMUNITY LCS 2003 :: Limitations found Server API not suitable for messaging extension Client API would work user logon results in fatal error Project took twice the development time expected LCS 2005 :: more mature product, better and easier integration “Bottom Line Benefit: Build great collaboration solutions without the pain.”

CONCLUSIONS LCS: success is based on end user demand –Public IM –Interface of today and tomorrow LCS: build powerful collaborative applications –Presence –Instant Messaging –Logging –Security Think before you act –Scenario’s –Benefits –Planning

THANK YOU, TIME FOR Q & A Michel de Groot Global Product Manager Fenestrae