1 Monday, 01 February 2016 Until there’s a home for everyone Transforming Rehabilitation Steve Matthews National Contracts Manager e: T:

2 Our Strategy Shelter helps millions of people a year struggling with bad housing or homelessness – and we campaign to prevent it in the first place. We’re here so no one has to fight bad housing or homelessness on their own. Our values are: Bold, Passionate, Focused and Together – Which were formatted in partnership with everyone we work with. We will strive every day to give people the help they need and campaign relentlessly to achieve our vision of a home for everyone.

3 How we are structured We employ over 1300 staff and have a network of more than 1200 volunteers who all play a vital role in making sure no one fights bad housing or homelessness on their own. Operations Communications, Policy & Campaigns Shelter Trading Limited Fundraising Finance & Resources Shelter Scotland

4 Transforming Rehabilitation Under TR we are mobilised in 5 CPAs working across 19 Resettlement prisons with Purple Futures and Sodexo: Purple Futures – Cheshire & Greater Manchester, Merseyside, Humberside, Lincolnshire and North Yorkshire Sodexo – Cumbria & Lancashire, Northumbria We deliver: Pre-release resettlement services for adult offenders in custody (Purple Futures and Sodexo) Community Integration services to help offenders with their accommodation, finance, benefit and debt needs (Sodexo only) Mentoring services (Sodexo only)

5 Transforming Rehabilitation

6 In Custody Service Key elements of In Custody service are: Completion of BCST Part 2 to assess needs Crisis Intervention to maintain tenancy, employment and family contact Resettlement Plan developed with offender Deliver accommodation, finance & debt, and employment interventions Refer/signpost to other services Co-ordinate access to services addressing other pathways Pre-Release planning at 12 weeks to ensure accommodation and relevant support is available post-release Peer Advisor service

7 Interventions

8 Peer Advisor service Embedded into delivery model in each prison Peers are trained to deliver added value to the service and increase engagement with offenders Role includes marketing the service, providing advice, guidance and information to other offenders Group work at induction and pre-release Support offenders to complete applications Act as ambassadors for the service

9 Community Integration Service Offenders referred to Shelter directly from the Responsible Officer on the basis of an identified housing need or an identified Finance/Benefit/Debt need. Assessment of client’s needs based on a review of the Resettlement Plan or Priority Action Plan Referrals to other providers in the community with approval of the Responsible Officer

10 Mentoring Service Offenders can be referred from Resettlement Workers in custody and Responsible Officers in the community Mentoring aims to provide additional support as part of a Through the Gate service Volunteer mentors and paid workers deliver: One-to-one support Assistance with relevant practical tasks such as form-filling, or preparation for interviews or examinations Guidance on how to develop life skills Support to access local community facilities and services Signpost to other forms of support Personal advocacy in more complex areas (where appropriate)

11 Discussion points What are the challenges? How to manage the supply chain? What do we mean by Through the Gate? How can we ensure services are co-ordinated? Innovation of services – how to encourage? What is the impact on the offender journey?

12 Monday, 01 February 2016 Until there’s a home for everyone Thank you Steve Matthews e: T: