Demonstrating value with evidence Denise Koufogiannakis University of Alberta October 15, 2015 Canadian Library Assessment Workshop

Library assessment “…any activities that seek to measure the library’s impact on teaching, learning, and research, as well as initiatives that seek to identify user needs or gauge user perceptions or satisfaction. The overall goal is data ‐ based and user ‐ centered continuous improvement of library collections and services.” (M. Kyrillidou & P. Ryan, 2006)

“The Network is the center rather than any physical place.” (L. Dempsey)

ACRL Top Trends in Academic Libraries (2014) data device neutral digital services evolving openness in higher education student success initiatives competency-based learning altmetrics digital humanities

“I see assessment as having two (not mutually exclusive) goals: one, to inform decision-making for quality improvement to anticipate and meet users’ needs, and two, to demonstrate impact or value.” (L. Kloda, Brain-Work blog post, 2015)

Contributions of library and information services 1.selecting appropriate organizational goals that are meaningful in a specific setting 2.linking LIS contributions to organizational goals 3.obtaining data from users on the correspondence between LIS contributions and LIS services 4.selecting measures for LIS services 5.collecting and analyzing data for the selected measures 6.planning and sustaining communication with administrators about LIS contributions 7.evaluating findings and revising selected goals, contribution, and services as necessary (Abels, Cogdill, & Zach, 2004)

Evidence based library and information practice

EBLIP process

“Wisdom means acting with knowledge while doubting what you know.” Jeffrey Pfeffer & Robert I. Sutton Thank you!

References Abels, E.G., Cogdill, K.W., & Zach, L. (2004). Identifying and communicating the contributions of library and information services in hospitals and academic health sciences centres. Journal of the Medical Library Association, 92(1): ACRL top trends in academic libraries (2014). ttp://crln.acrl.org/content/75/6/294.full Assessment in Action Dempsey, L. (2009). In: Journal of Library Administration, 49: Johnson, L., Adams Becker, S., Estrada, V., and Freeman, A. (2015). NMC Horizon Report: 2015 Higher Education Edition. Austin, Texas: The New Media Consortium. Johnson, L., Adams Becker, S., Estrada, V., and Freeman, A. (2015). NMC Horizon Report: 2015 Library Edition. Austin, Texas: The New Media Consortium. Kloda, L. (2015). Assessment and evidence based library and information practice. Brain-Work blog. Kyrillidou, M. & Ryan, P. (2006). Library Value Calculator Ryan, P. (2006). EBL and library assessment: Two solitudes? Evidence Based Library and Information Practice, 1(4):