Your Human Resources Team 1 Contact us anytime at or

Redeem your current points NOW! Did you participate in a wellness event on campus or visit your doctor for a routine check up this year? YOU MIGHT HAVE POINTS TO REDEEM!!! In preparation for our enhanced wellness program powered by Rally, we encourage you to redeem your current points for a variety of prizes! 2

Retirement Seminar Are you planning to retire in May or next year? Save the date for the second week of April 403(B) Vendors Medicare Info Social Security Info ICUBA Health Insurance for Retiree’s Additional information will be sent out via FacForum 3

Wellness Works 4 Because of your wellness efforts, Florida Tech reported negative medical claims trends this year. Keep moving!

Mobile Apps Good health is in your hands. Access personalized health information and tools while on the go! Mobile Apps provide you with easy access to your personalized health information. Once you receive your ID card, download the app to take advantage of the benefits your plan offers. 5 OptumRx mobile app gives you instant, secure access to your personal prescription information and trusted pharmacy resources. Check your prescription history, compare prescription prices and locate nearby pharmacies. The BCBS mobile responsive website provides quick and easy access to your plan coverages and details such as deductibles, claims, an electronic copy of your Member ID card! Visit your MyHealthToolkit from your mobile device today! Resources for Living allows you to access information, support and resources to help you manage the issues that impact your work, life and well-being. MyHumana Mobile app gives you quick access to view your dental plan and coverage details as well as a search feature to help you easily locate an in-network provider in your area. MyQuest™ allows you to conveniently access your health information, request and receive lab results, schedule your next lab appointment or find the nearest Quest Diagnostics Patient Service Center location. Bswift Benefits app gives you instant, secure access to your personal benefits information. View high level plan information, easy access to Insurance Partner contact information and use the “go to your benefits site” feature to gain direct access to ICUBAbenefits.org! CompanyID: ICUBABENEFITS Rally Health app gives you direct access to ICUBA’s interactive wellness program, Blue Rewards powered by Rally Health. Download this app and sync it with your favorite fitness device to start earning dollars today!

Same Great Benefits – ENHANCED! 6

National Alliance New Member ID Number New ID card New Customer Service Phone Number (855) Single sign-on through ICUBAbenefits.org User friendly, enhanced website Blue Rewards powered by Rally Health National Blue Physician Recognition BCBS Chiropractic Network Essential Advocate 7

Knowledge is Power! Deductible only applies to major services No Deductible on: Prescription Drugs In-Network Primary Care Physician Office Visits In-Network Outpatient Therapy and Chiropractic Visits Retail or Urgent Care Visits Emergency Room Visits Emergency Transportation The exchange equivalent to the ICUBA Plan today is GOLD 8

Knowledge is Power! Primary Care Blue Physician Recognition provider office visits are always FREE! If you have a wellness exam, have a discussion with your doctor to ensure the visit is coded correctly. All in-network maternity office visits are FREE after your initial visit copay. (Payment plans vary by provider procedures. Please contact Essential Advocate if you need assistance or have maternity questions.) Always pay your provider based on the Explanation of Benefits statement provided by BlueCross and BlueShield. 9

Where should I go? Primary Care Physician (PCP) Retail Clinics or Urgent CareEmergency Room Non-critical conditions Knows your history best Access to your medical records Can refer to specialists Health coaching assistance When your PCP is not available Non-life threatening problem Extended hours available on a walk-in basis Require immediate care Severe or life threatening Care that can result in significant harm without proper attention Illness Types Colds, sore throats, flu, eye, ear and minor illness or injuries Managing your chronic conditions such as diabetes, hypertension Eye and ear infection Health prevention - smoking cessation/weight management Minor burns or bruises Minor fractures Rash or skin conditions Sprains/strains Fever or infections when your PCP is not available Heart attack warning signs including chest pain Stroke symptoms Seizures and convulsions Severe bleeding or burns Trauma or injury to head/or body Major broken bones Maternity complications 10

Tobacco Cessation It’s okay to be a quitter— it’s time to stop using tobacco… BlueCross BlueShield Health Coaches and Area Health Education Center’s (AHEC) are here to help! 1.Initiate a counseling session 2.Obtain a prescription from your physician Through ICUBA’s OptumRx plan, both prescription and OTC tobacco cessation products are available through this program with up to two 12-week cycles each plan year at no cost to you! 11