Water Resources Challenges & Solutions Water Services Industry – What Should We do? 14 Dec 2015.

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Presentation transcript:

Water Resources Challenges & Solutions Water Services Industry – What Should We do? 14 Dec 2015

Every Minute a child dies of a water-related diseaseases Women and Children spend 140 million hours a day collecting water More people have a mobile phone than a toilet Source:

Life Finite Scarce

No Life No Products No Businesses

Our Water IWRM Efficient use in all Sector Climate Change Alternative Resources Catchment Action Plan Engineering Studies Recommendation Pollution

Management of Water Climate Change Adaptation Customer Engagement Technology

EFFICIENT SERVICE WATER AS ETP COORDINATOR/ICON FOR IMPROVING MANAGEMENT OF WATER SELECTIVE IN INVESTMENT DECISION (HIGH WATER USERS)

DEMAND MANAGEMENT SEWERAGE SERVICE REUSE / RECYCLING

Demand Management NRW

National NRW by States, 2014

Source: OFWAT

* Issues discuss in this OFWAT Policy Paper; * Why customer engagement is important and how it may need to change in the face of other changes going on in the sector such as the reforms being introduced through the new legislation * How we might go about encouraging a two-way conversation with customers to involve them in the delivery of services a way that might improve trust and confidence in the sector and deliver better overall outcomes

Address Customer Can we present the yearly MWIG the way Public Listed Companies present to shareholders in AGM? Share Information Sharing of water operators key BP in the websites Benchmarking for best practices

Water in Urban /Cities Ground Water Exploration Reuse/Recycling

Integrate Potential Resources There is a lot of seasonal water that cause flash flood in urban areas/cities, anything we can do with it? Communal RWH instead of individual Water retention pond Technology Application Mobile/ permanent /hybrid WTP Process technologies Plant retrofit

Flood Accessibility Environmental Pollution Health Hazards Drought Inadequate water for sanitation Clogged pipes / toilets STPs Breakdown