Copyright © 2005 Qwest. All rights reserved. 1Qwest Confidential & Proprietary QORA –ASR Gateway ASOG 35 Release Effective March 17, 2008.

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Presentation transcript:

Copyright © 2005 Qwest. All rights reserved. 1Qwest Confidential & Proprietary QORA –ASR Gateway ASOG 35 Release Effective March 17, 2008

Copyright © 2005 Qwest. All rights reserved. 2Qwest Confidential & Proprietary Qwest is a premier provider of full-service communications for people at work, at home or on the move. Qwest's competency reaches across America, drawing on the Spirit of Service TM at the heart of our heritage as we effectively steward our shareowners' investments and provide outstanding service to the customers we serve. As our dedicated professionals move and manage information, we do so with integrity, superior value and advanced products and services, assuming only those tasks we can do exceedingly well. Qwest Values The following values guide our decisions, both corporate and individual, as we transform Qwest into a premier telecommunications provider that delivers exceptional service to customers, creates pride among our employees, delivers value to our shareowners and earns high regard from our many constituents: Customers come first Our team is united We will grow profitably The Qwest Vision

Copyright © 2005 Qwest. All rights reserved. 3Qwest Confidential & Proprietary Release 11.0 – QORA ASR Gateway Qwest will implement the ASOG Version 36 Industry Standard changes to the ASR forms and fields decided upon at an industry level with participating members of the OBF Committees. Effective date for this release as dictated by the industry is March 17, For detailed information about the industry changes on the ASR – refer to the ATIS website: Qwest will implement upfront validations in the QORA ASR Gateway that impact all ASRs being transmitted to Qwest electronically. This includes the web-based QORA (Qwest Online Request Application) GUI application, or through direct connections, such as NDM or UOM interfaces.

Copyright © 2005 Qwest. All rights reserved. 4Qwest Confidential & Proprietary Customer Impacts/Value How does implementation of Qwest up front editing add value for you, our customer? –The QORA GUI application is a superior alternative to paper ASR forms, offering on-line help as well as validations for accuracy. –Upfront edits streamline processing time for your request, by ensuring the data supplied by you is as accurate as possible. –Prior to the ASR being accepted into Qwest’s systems, you are notified of the errors on the ASR allowing corrections to be made, thereby reducing the need for costly re-issues of the ASR (supplements). –An accurate ASR helps ensure the accurate provisioning of your request the first time. –Accurate entries also create accurate billing, reducing the possibility for errors on your monthly bill. –Reduced cycle time due to less re-work and supplements being required.

Copyright © 2005 Qwest. All rights reserved. 5Qwest Confidential & Proprietary General Changes Print Functionality – QORA GUI –Qwest is implementing a change to the print functionality from Print XLS to Print PDF. Pre-Order GUI for CFA Validation – QORA GUI –Enhancement to display the NC/NCI combination for the facility validated. –If NC/NCI is not available, a message displays “NC/NCI combination unavailable”. ECCKT Format –Qwest is implementing a change to accept either a “/” or a “.” as the delimiter between field sections in the ECCKT field. Copy to New – QORA GUI –Qwest is implementing a change to clear any value in the EXP field on the ASR form when the “Copy to New” functionality is used.

Copyright © 2005 Qwest. All rights reserved. 6Qwest Confidential & Proprietary General Changes User Maintenance – QORA GUI –Qwest is implementing a process to remove user access from the GUI for users that have not logged on after 1 year. –Users with submitted and/or un-submitted ASRs in the system shall be excluded. Interconnection Translation Routing Screen – QORA GUI –Qwest is implementing a change to not provide the Interconnection Translation Routing screen when the first position of the TQ filed on the ASR form = L. Translation Questionnaire –The system shall not require the Feature Group D section of the Translation Questionnaire when the first position of the TQ field = B.

Copyright © 2005 Qwest. All rights reserved. 7Qwest Confidential & Proprietary RECCKT Field Validation: –Qwest will validate when REQTYP = M and the ACT = D on the ASR Form that the RECCKT is populated on the Trunking Form and ACI Form. CFA Field Validation: –Qwest will validate when the REQTYP = M and ACT = C, the CFA/SCFA for availability. If the ECCKT is already assigned to the CFA/SCFA, the ASR will not be rejected for busy CFA/SCFA. SECLOC Field Validation: –Qwest will validate when the REQTYP on the ASR is M or L, the SECLOC on the Trunking Form must be a valid 11 character CLLI Code. If the SECLOC is not valid, the system shall reject the ASR. FUSF/BAN Field Validation: –Qwest will validate the FUSF exemption matches the exemption status on the BAN populated on the ASR. If a mismatch is determined, the ASR shall be rejected with error message “Invalid tax exempt status for BAN”. Field Rules/Validation

Copyright © 2005 Qwest. All rights reserved. 8Qwest Confidential & Proprietary Customer Responsibilities Arrange to participate in the 30-day testing window prior to the release –Test for the ASOG 36 Industry changes per industry test plan. –Test for the new Qwest ASR Gateway upfront validations and rule edits Ensure information on the release details is shared internally with those employees issuing ASRs to Qwest.

Copyright © 2005 Qwest. All rights reserved. 9Qwest Confidential & Proprietary FAQs Are manually transmitted ASRs impacted with this release? –Yes – the industry changes for ASOG Version 36 are applicable and the new forms must be used effective with ASRs transmitted to Qwest after 3:00 pm (MST) on Friday March 14, Do the QORA ASR Gateway upfront edits impact our company if we have our own ordering systems? –Yes – all ASRS electronically submitted to Qwest through direct connections, e.g., NDM or UOM are impacted with the new edits/validations.

Copyright © 2005 Qwest. All rights reserved. 10Qwest Confidential & Proprietary Contacts/Resources Contact your Qwest Service Management Representative for more information. Detailed information on all ASR related ordering and technical specifications can be viewed at this website: