Making a Real Difference in Hertfordshire

Watchdog and consumer champion Independent Consumer champion for all Hertfordshire residents Watchdog for health, public health, and social care Provide evidence based influence to improve services Help people to find out about services and get their voice heard

Gathering evidence HWH research team Evidence and knowledge gathered through LINk Joint Strategic needs Assessment (JSNA) Enter and view Local data Service user experience What you can tell us

Working together Partnership with voluntary and community groups Health and Wellbeing Board Commissioners Service providers Healthwatch England Inspectors/regulators

Determining priorities Mapping services and organisations Avoiding duplication Sharing knowledge and data Agreeing priorities together Providing feedback

Will this work? A huge challenge Easy to be cynical Fantastic opportunity Together we are more likely to succeed Internal challenge Hold us to account

Brave new world Budget pressures focus minds and wills Recognition that silo working and a defensive mentality will lead to failure Genuine desire to work together We all have the same goal – providing excellent and caring services to Hertfordshire residents

Together we can change things Talk to us Help us set our priorities Provide us with rigorously collected evidence Join our Stakeholder Panel Tell service users about us Together we can make a real difference in Hertfordshire