1 Book Cover Here Copyright © 2015, Elsevier Inc. All rights Reserved Chapter #18 Employee Motivation: Theory and Application Security Supervision and Management Theory and Practice of Asset Protection, 4th Edition

2 Copyright © 2015, Elsevier Inc. All rights Reserved Theory Theories of Behavioral Motivation Maslow’s Hierarchy of Needs Herzberg’s Two-Factor Theory Reinforcement Theory Equity Theory

3 Copyright © 2015, Elsevier Inc. All rights Reserved Theory Practical Tools in Fostering Motivation Leadership Participation Training Rewards

4 Copyright © 2015, Elsevier Inc. All rights Reserved Application How to motivate Step # 1 – Establish a set of objectives for the entire department and break it down into categories Step # 2 – Market your security program Step # 3 – Diagnose motivation issues accurately

5 Copyright © 2015, Elsevier Inc. All rights Reserved Application How to motivate, cont. Step # 4 – Manage your program Step # 5 – Work as a cohesive team and unit Step # 6 – Measuring the progress of your team

6 Copyright © 2015, Elsevier Inc. All rights Reserved Application How to motivate, cont. Step # 7 – Use communication to motivate your team of security officers Step # 8 – How to deal with security officers who perform poorly and can’t be motivated Step # 9 – What is the worst job in your company?