© Project One Consulting Limited All rights reserved. 0 Introduction to Project One Slides

© Project One Consulting Limited All rights reserved. 1 We’re passionate about helping ambitious organisations to change, thrive and grow. 1.We bring clarity, pace and greater certainty to business-critical change 2.Delivering change is what we do, and all that we do, for example: Getting started on transformation Mobilising and delivering critical change Providing intelligent assurance Recovering programmes Improving change capability 3.Our team of over 100 consultants typically have over 20 years’ experience on the front line of change (we don’t employ juniors) 4.How we work is refreshingly different, working shoulder to shoulder with client teams and third parties: Driving progress at pace and getting things done Truly independent advice with no hidden agendas Full engagement of your team at all levels An unwavering commitment to your success A straight-forward relationship; easy to do business with Leaving you better equipped to deliver real change in the future 5.Founded in 1998, we work across the UK and globally as required Project One – Who we are

© Project One Consulting Limited All rights reserved. 2 Bringing clarity, pace and greater certainty to change The sectors and challenges we work on are varied but our resolve is the same - bringing clarity, pace and greater certainty to business-critical change. Business transformation Digital transformation Building great customer experiences Regulatory change implementation Systems/process transformation Post M&A integration Business divestment/separation Cost reduction IT transformation Business process outsourcing/insourcing Providing overall value that far outweighs the cost of the service A partnership to transform your business Support to deliver a critical change programme Help to improve change capability Examples of initiatives we leadThe services we provide Setting transformation up for success and driving delivery, flexing our service over time Mobilising Delivering Assuring Recovering change organisation, planning, portfolio management, PMO, delivery frameworks, supplier management, sponsorship 1 2 3

© Project One Consulting Limited All rights reserved. 3 “a refreshingly different experience” Our experienced change leaders work with our clients in a refreshingly different way, bringing clarity, pace and greater certainty to business-critical change. Sharing our insights, frameworks, tools and techniques, applying them appropriately not prescriptively to accelerate progress. Sharing our know-how Our consultants typically have 20+ years’ change experience and can navigate the specific challenges, culture and priorities. Our rigorous recruitment focuses on attitude and behavior as well as capability. Working shoulder to shoulder with client teams and third parties, applying our expertise and removing blockers that lie ahead. Driving progress at pace Providing outstanding delivery and service, maintaining ‘line of sight’ from vision to results, not distracted by Project One business or sales targets, and trusted to work with your senior stakeholders. Acting in your best interests at all times Helping your team to develop by seeing us do things well and through on-the-job coaching and wider capability improvement services. Improving your change capability real change real difference Increased certainty in the delivery of business outcomes Greater value from suppliers and partners Business ownership of change and benefits Proper management of cost, risk and benefits Greater return on investment of change Client teams better able to deliver change in the future Over 100 experienced change leaders

© Project One Consulting Limited All rights reserved. 4 Examples – Project One leading and delivering real change Business integration: Integrated the Egg mortgage and savings accounts from Citibank to critical deadlines, involving the delivery of a new operating model. Customer experience: Transformed the customer experience and significantly improved operational and staff engagement KPIs by insourcing and changing the installations and network maintenance operation across the end to end process. Strategy execution: Defined a clear 3 year change plan to execute a new business strategy, with agreed business outcomes, fully mobilised the transformation programme and delivered key elements. Finance transformation: Delivered a complex financial reporting programme on time to meet critical external reporting requirements, driving successful business change to a global network of 600 reporting units. Cost reduction: Reduced operational costs by £100m by mobilising the programme and managing early ideas through to robust business cases and delivery (~80 projects), keeping the ExCo in control at all times. Technology-led change: Transformed the systems and processes, underpinned by the largest Oracle Retail ERP implementation in Europe. Digital transformation: Led the definition, mobilisation and launch of an ambitious strategic transformation programme to become a world class digital retailer.

© Project One Consulting Limited All rights reserved. 5 Examples – Project One leading and delivering real change Extending the life of a nuclear power station: Led the definition of business change objectives in a heavily regulated, highly technical and safety conscious environment. Shaped the programme, created the integration plan for the delivery phase with the leadership team fully engaged. IT Infrastructure: Improved core infrastructure to increase stability and reduce significant risk ahead of the peak Christmas trading period. This complex and business critical programme was recognised in the 2015 Real IT Awards. Improving change capability: Applied our change capability diagnostic to identify key areas for improvement to support business transformation. Implemented improved capability for portfolio and project management including PMO and project lifecycle processes. Provided coaching to over 60 business leaders on sponsorship and how to lead change effectively. Global ERP Implementation: Managed the business and IT change to implement ERP solutions for a new site in Russia, and existing sites in France, Germany and Puerto Rico, all achieved with no negative impact to existing operations and supply of medicines.