TC 1600 Customer Service Center We are here to serve you!!! Monday-Friday 8:30 am- 5:00 pm CM1 7D04 308-0197 308-0198.

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Presentation transcript:

TC 1600 Customer Service Center We are here to serve you!!! Monday-Friday 8:30 am- 5:00 pm CM1 7D

Who Are We?? A centralized Point of Contact for problem resolution A staff of specialized customer service reps We provide efficient problem resolution

TC 1600 Customer Service Center Products and Services Supply copies of items missing from office mailings Assist in locating or obtaining replacement copies of lost papers One-stop shop for timely problem resolution Answer questions Answer status letters

CSC Products and Services Improve internal efficiency –Improve access to abandoned and patented files Spring Cleaning Inventory –Improve the efficiency and accuracy of application processing

Renee Pettus Yvonne Brown

How can you reach us? CM1-7D

Give us your feedback Helen Childs Paula Hutzell John LeGuyader

Reception Desk Receptionists: Julia Batts Stephan Campbell Telephone Numbers:

Reception Desk Services Receipt of hand-carried papers Meet and greet the public Answer general telephone status inquiries Requests for access to files