NASRO Management Symposium Copyright 20041

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3 NEW SRO ORIENTATION & TRAINING “THE HARDEST THING TO LEARN IN LIFE IS WHICH BRIDGE TO CROSS AND WHICH BRIDGE TO BURN.” - Laurence J. Peter - Laurence J. Peter LEARNING GOAL: TO PROVIDE AN INTRODUCTION AND PROCESS FOR CREATING AND EMPLOYING AN EFFECTIVE NEW SRO ORIENTATION PROGRAM.

NASRO Management Symposium Copyright Lesson Objectives Upon completion, the student will be able to: Identify the key elements of an SRO Orientation program Develop goals and objectives for the SRO Orientation program Discuss the significance of the SRO Orientation program Daily Observation reports & Standard Evaluation Guidelines Recognize the necessary steps involved in the selection of SRO FTOs Discuss the importance of training new SRO FTOs and the review of the program

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Developing effective SRO programs requires a host of tactics and methodologies that may be foreign to law enforcement agencies Poorly selected and trained SROs may become huge liabilities to both the law enforcement agency as well as the school district

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM The new SRO Orientation program encompasses 2 primary approaches:  Training – the process of instructing the SRO on how to perform his/her job by providing relevant information pertaining to the job function

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Education – the process of providing a general body of knowledge on which decisions can be based as to why something is being done while performing the SRO job

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Critical elements of the SRO Orientation Program : Program Goals & Objectives Equal/standardized training Remedial training plans Selection process & training of FTOs Supervision of new SROs & FTOs Provision of developmental training environment New SRO assignment rotation Appraisal system for SRO performance Standardized evaluation guidelines

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Event sequencing : 1. Project Staff identification : It is highly recommended that input from school district personnel be provided on an advisory level only 2. Development of Program Statement: affirmation by Chief/Sheriff of the SRO Orientation Program

NASRO Management Symposium Copyright Sample SRO Orientation Program Statement It is the mission and purpose of the Sample Police/Sheriff’s Department to provide high quality, professional and efficient law enforcement services to the school district of Sample jurisdiction. In order to uphold the values incorporated within our department’s mission statement, the Sample Police/Sheriff’s Department mandates the highest level of performance and professionalism of its School Resource Officers. The SRO Orientation program is designed to provide holistic training and performance evaluation markers to new SROs. Through ongoing training and evaluation, the professional requirements of new SROs can be provided systemically. All units and components of the Sample Police/Sheriff’s Department are committed to the SRO Orientation Program. The development of a properly trained School Resource Officer is a necessary component necessary for the attainment of our Department/Office’s goals. Keeping that in mind, all members of the department/Office are encouraged to assist in the operational and training aspects of this exciting program. Chief/Sheriff Signature Date NEW SRO ORIENTATION PROGRAM

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Event sequencing continued … 3. Development of Program Goals & Objectives: this approach leads us away from subjective performance criteria to one of specific accomplishments 4. Development of FTO & New SRO Manuals: 2 training manuals – SRO Field Training Manual & New SRO Manual

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Event sequencing continued … 5. Selection procedure for SRO FTOs: leader; trainer; teacher; mentor & supervisory roles expected 6. Training of new SRO FTOs: essential to the success of the program 7. Program evaluation & modifications: as deemed necessary

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Analysis of SRO FTO Manual Typical Table of Contents:  Department mission statement  Code of Ethics  Acknowledgments  Preface

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Typical Table of Contents:  Program statement  Program goals  Program objectives  FTO Program Coordinator  Selection of FTOs

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Typical Table of Contents:  New SRO Roles & Responsibilities  FTO Responsibilities  Program Composition / Stages  Remedial training  FTO Training File

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Typical Table of Contents:  Daily Observation reports  Weekly observation reports  Scale Value Appreciation  Standard Evaluation Guidelines

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Appendix Items may include: FTO Application Form Daily Observation reports Remedial training supplement FTO Weekly Checklist New SRO Goal/Objectives worksheet Directory of Schools/principals

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Primary tools of the SRO Orientation Program: Daily Observation Report ( DOR ) & Standard Evaluation Guidelines ( SEG )

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Daily Observation Report ( DOR ) Model DOR contains 5 Measurable Behaviors: Appearance Attitude Knowledge Performance Relationships

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Standard Evaluation Guidelines ( SEG ) The “backbone” of the DOR; they provide standardized terminology utilized by FTOs in rating new SROs

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM SEGs Sample SEGs: Appearance Attitude (Orientation Program) Attitude (Staff & customers) Knowledge of departmental policies & procedures Knowledge of school district policies School based policing Report writing

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM SEGs Sample SEGs: Knowledge of juvenile statutes/procedures Problem Solving (Non-stress situations) Problem Solving (Stress situations) Officer safety Control of conflict (Verbal de-escalation skills) Investigative ability/Follow up Observation skills

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM SEGs Sample SEGs: Ability to follow orders/directions Team Approach

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Selection procedures for SRO FTOs: Minimum qualifications for this position:  Reasonable experience as an SRO  No formal disciplinary actions ( 2 years )  Excellent initiative/self-starting  Knowledge of school based policing principles

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM  Positive recommendations from past/present supervisors  Positive review of personnel jacket  Above average writing ability  Excellent communication skills  POST certified FTO training certificate

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Other desirable qualifications:  Team player  Patience  Judgment  Decision-making abilities  Formal School Based Policing training (NASRO Course graduate)

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM Newly selected SRO FTOs must be trained in the following areas: Program reviews SEG explanations DOR training Weekly Observation Reports Scenario- based training (i.e. Walk the Walk cd training)

NASRO Management Symposium Copyright NEW SRO ORIENTATION PROGRAM THE END