The Power of Saying NO! Annabel Shilton Leadership Coach & Consultant 1 December 2015.

Slides:

Advertisements

Similar presentations

Introduction to assertiveness

Advertisements

Introduction to assertiveness

Communicating Assertively Presenter: Adam Sandelson Teaching & Learning Centre.

Communication Skills.

Indiana University Communication Styles: Passive, Assertive, Aggressive Amy Hume Discussion Session #13.

Bramwell solutions Mark Bramwell Assertiveness –Techniques for the not so confident.

January 27, 2015  Entry task: Write the question or prompt Describe a time when you were trying to communicate something to another person and they just.

Training by Kaori & Hisashi.  The art of saying “NO”  The ability to communicate one's own thoughts, opinions and wishes in a clear, direct and non-aggressive.

Body Language and Facial Expression

Self-Esteem and Mental Health. Measure of how much you value, respect, and feel confident about yourself.

Communication skills Communication Skills.

COMMUNICATION SKILLS. A process through which two or more people exchange information.

HUMAN SEXUALITY UNIT Relationship Skills. Question? The most important person you will ever have a relationship with is… Yourself.

Communication Skills with Friends & Family

Styles of Communication Making Meaningful Connections.

Effective Communication

Zimbabwe 2008 Building Self Confidence. The five fears The five truths about fear that any of us can face: Creating a new comfort zone Setting achievable.

What is Assertiveness? It is the ability to honestly express your opinions, feelings, attitudes, and rights, without undue anxiety, in a way that.

WHAT IS IT? HOW CAN IT HELP ME? WHAT DO I NEED TO DO?

Section 1 Building Your Self Esteem. What is Self-Esteem?  Why is it important to have high self- esteem?  What are some risks of having low self- esteem?

Communicating Effectively How are your communication skills?

Emotional Health Self Knowledge One of the most important relationships is the one with one self. Get to know yourself. “This is the way I am and I feel.

Level 3: Chapter 16.  Understand the difference between assertiveness, aggressiveness, and passiveness  Discover how assertiveness can be beneficial.

Ms. Kissel. January 31, 2012  Entry task: Write the question or prompt What do you want to learn from this class? Answer using complete sentences  Target:

The Power of Saying NO! Annabel Shilton Leadership Coach & Consultant.

Communication Skills – Unit 304. Learning Objectives By the end of the end of the session you will 1.Identify and demonstrate effective verbal and non-

SECTION II. Module 3: Establishing and Maintaining Positive and Responsible Relationships.

“Do NOW” “Do NOW” What is the Definition of Peer Pressure? What is the Definition of Peer Pressure? What is the difference between Direct and Indirect.

Communication Just the Basics. Non-Verbal Communication n Now you can TALK! n Tell me how you felt during the experiment…

Communication Skills. What are communication skills? They are important skills that involve: Words- the foundation of effective communication. Gestures-

Social Aspects of Health Building Healthy Relationships.

Developing you presence We all know presence when we see it but it is hard to define Broadly, presence is your ability to use your personality and body.

What does “assertiveness” mean?. In this lesson you will learn: The meaning of “being assertive” The difference between being assertive and being aggressive.

Interpersonal Interventions Goal: To eliminate or reduce stress factors that involve other people.

Dealing with Difficult People and Tricky Situations Janice Davies ATTITUDE SPECIALIST MODULE.

WHAT TYPE OF COMMUNICATOR ARE YOU?.  Only 10% of communication is the words we say  The other 90% consists of: tone of voice and body language.  Communication.

COMMUNICATION A learned skill. 3 parts to communicating  Sending messages  Receiving messages  Responding to the information.

Assertiveness Training. What is an assertive personality? You are assertive when you stand up for your rights in such a way that the rights of others.

Communicating Assertively Sue Duraikan. 2 minutes to share… One key learning point from online module on Communicating Assertively One challenge you still.

Personal BehaviorLesson 3, Chapter 21 Behaving Positively.

Chapter 6, 8, 9 Communication Peer Pressure Conflict.

Communicating Effectively (1:46) Click here to launch video Click here to download print activity.

Effective Refusal Skills to Negative Peer Pressure.

Quick Overview on Communication Miss Markowski What do you know about it? 1. From where do you receive messages from the world? 2. Can you tell how a.

Peer Pressure. Bell Work Write in your notebook examples of pressure situations that you have experienced or someone you know has experienced. Next to.

Section 2 Using Good Communication Skills

COMMUNICATION SKILLS 7/23/ A process through which two or more people exchange information 7/23/

Being Assertive Miss Brooke and Mr. C.

Skills For Effective Communication

Communication Skills. Skills that help a person share feelings, thoughts, and information with others.

Using Good Communication Skills Bellringer Write four examples of good communication. Label each one as preventing misunderstandings, building healthy.

Being Heard Self-advocacy for carers. Learning Outcomes To help increase self awareness To increase understanding of ‘the system’ To help ask for things.

Disability Resource Center University of Louisville.

Chapter 3 Define self-esteem. List the benefits of high self-esteem.

Communication Skills – Unit 304. Learning Objectives By the end of the end of the session you will 1. Identify and demonstrate effective verbal and non-

Practicing Communication Skills In this lesson, you will Learn About… How body language can help you communicate. Why “I” statements are more effective.

Assertive Communication

February 1, 2017 Entry task: Write the question or prompt

Healthy Relationships

USING GOOD COMMUNICATION SKILLS

“First learn the meaning of what you say, and then speak.” -Epictetus

February 1, 2016 Entry task: Write the question or prompt

And Building Self-Esteem

Healthy Relationships

And Building Self-Esteem

Practicing Communication Skills

Communicating Effectively

Communicating Effectively

BSc. Pharmacy, MSc. Clinical Pharmacy, PhD. Student

How to Effectively UNIT 1.

Presentation transcript:

The Power of Saying NO! Annabel Shilton Leadership Coach & Consultant 1 December 2015

ASSERTIVENESS What is it?

Assertiveness is about being to express yourself with confidence without have to resort to passive, aggressive or manipulative behaviour.

Components Self awareness Healthy self esteem Self confidence Positive thinking and self talk Good interpersonal skills Effective communication Controlling stress Choice to express yourself without the fear of being dominated, exploited or coerced against your wishes

! If you are putting yourself or the other personal down in some way, your communication style is not assertive!

Basic Rights ?

How assertive are you? A-avoid or repress? B-find being assertive difficult most of the time? C-find it difficult on occasion? Dfind it easy to be assertive?

Flight or Flight?

EMOTIONAL CONTROL! Body Breathing Brain Resourceful states

Four cornerstones of Assertiveness Neutral tone of voice The words usedOpen body posture Good eye contact

IMPORTANT! Rapport/Mirroring and matching Body Language Listening skills Questioning Skills – how, what, when, where

Saying “NO” Agree – say “yes”Feel resentful, tired, used “I’ll feel guilty if I say NO”

WINDOWS ON THE WORLD I’M NOT OK YOU’RE OK I’M NOT OK YOU’RE NOT OK I’M OK YOU’RE OK I’M OK YOU’RE NOT OK Helpless Hopeless Healthy Hostile

DRAMA TRIANGLE Persecutor Rescuer Victim

We can say NO and..... I’m sorry I really can’t take on anything else at the moment I’m quite busy right now, perhaps later I'd like to help you out, but I don’t have the skills to do so I don’t need new windows – I’m happy with what I have thank you

.....ask for what we want! Thanks for asking – your a nice person but I don’t want to go out with you! I’d like you to give me a hug I want to talk to someone.... I’d like to leave now

Winning Triangle PotencyResponsive Vulnerability

Assertive communication Take ownership of your message Use “I” statements Be direct Tackle the problem not the person Deal with specifics not generalisations Don’t over apologise Be honest to yourself Spontaneity

REMEMBER..... Speak up for yourself while respecting the views of others Calmly defend your position when necessary Make your own ideas known and understood Influence without manipulating Be able to say NO when appropriate Be effective in supervising others