Starbucks Marketing Plan Prepared By: Alison Buckley Lance Hill Laura DeSloover Kati Popielarz Leslie Gora Danielle Sanders Saginaw Valley State University MKT 336, FALL 2009
Executive Summary- Key Points Largest Coffeehouse company in the world Based in Seattle > 16,000 stores in 49 countries Well known; internationally successful Target Market: Individuals with a higher disposable income seeking a unique experience
Mission Statement Principles to support statement: “To inspire and nurture the human spirit— one person, one cup, and one neighborhood at a time.” Principles to support statement: Ethically source the finest coffee beans Embrace diversity Provide a human connection with employees Create stores where customers feel comfortable Take responsibility in each community
Starbucks Visit Results
Independent Coffee Shop Visit Results
Situational Analysis
Internet Marketing
Market Summary
SWOT Analysis: STRENGTHS
SWOT Analysis: WEAKNESSES
SWOT Analysis: OPPORTUNITIES
SWOT Analysis: THREATS
Competitor Environment
Marketing Strategy
Marketing Goals & Objectives
Marketing Mix
Implementations & Control
Contingency Plan
Summary
References www.Starbucks.com