EBSCO Discovery Service Beth Bernhardt Electronic Resources Librarian / UNC Greensboro

Catalog –Usability study showed that at UNCG students didn’t like it and are avoiding it when possible –The interface is clunky and hard to use. Database Pages - –Students found it hard to navigate. –Student didn’t go directly to the source they needed –Used “find” to look for databases Why a Discovery Tool?

Systems Advisory Committee Committee structure –Head of Public Services –Head of Reference –2 Reference Librarians –Head of Cataloging –Head of Acquisitions –Electronic Resources Librarian –Systems Librarian –Assoc. Dean of Electronic Resources and Information Technology

Trial Research on the different products available Product demos from the company's on Summon and EBSCO Summon – looked at other schools sites EDS – setup a trial for 3 months Went with EDS July 1, 2010

How we integrated the tool Named it OneSearch Main website Database page Libguides Guest site Mobile site

Usability Testing – Reports from Several Schools Discovery tools (DT) are popular across all user groups. Of all user groups, DT are least popular with graduate students. Overall, DT are much more popular with users than with librarians. DT are perceived as easy to use. Users like being able to search many sources through one search box. All schools that have done usage studies report significant increases in full text items retrieved.

UNCG Librarians Do you use EDS at the Reference Desk? –3 out of 6 said yes –“I typically don’t show it because, honestly, I just don’t think about it” –“Yes if they are doing a more general topic”

Usage Stats Project Muse Aug-09414Aug % Sep-09791Sep % NetLibrary July - Oct July - Oct % Oxford Journals Package Aug-09261Aug % Sep-09725Sep % Oct-09663Oct %

Usage Stats September 2009 Stats (without EDS) vs. September 2010 Stats(with EDS) Total Views Sept. 2009Total Views Sept. 2010% Increase with EDS ATLA Religion Database with ATLASerials % CINAHL % Communication & Mass Media Complete % Environment Complete % International Bibliography of Theatre & Dance w/ FT % Literary Reference Center % RIPM - Retrospective Index to Music Periodicals364525% Total Views = Abstracts and FT where applicable

Small Sample from Patron Driven Acquisition Program July55 Aug618 Sept722 Oct725

Thank you Beth Bernhardt Electronic Resources Librarian / UNC Greensboro /Journal Finder Consultant